Jobs · North Dakota

Case Manager - Global Refuge

Global Refuge · Fargo, ND · 4 wk ago
Full-time
We need to output HTML fragment with sections: About the role? The posting includes intro paragraphs describing organization, mission, etc. We need to decide sections: maybe "About the role" (description of role), "Responsibilities" (duties), "Qualifications" (qualifications), "Benefits" (benefits). Also maybe "Pay" not given, so omit. "Schedule" not given, omit. Use

for each section heading. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We must preserve all substantive info, not invent or summarize away detail. Remove boilerplate: EEO, E-Verify, etc. Also remove duplicated lines, navigation, cookie, legal, etc. Also remove application instructions (none). Also remove "Please join us as we make a difference..." maybe that's part of mission but not boilerplate; keep? It's part of mission statement; we can keep as prose. We need to include only sections with real specific content. Benefits section: we have specific benefits listed. So include Benefits heading. Pay: not specified, so omit. Schedule: not specified, omit. Now structure:

    About the role

    then prose describing role: Reporting to the Client Services Supervisor, the Case Manager will provide case management, employment, and supportive services to newly arriving refugees and other ORR eligible populations or asylum seekers through the Baltimore Welcome Center. The position will support the self-sufficiency and integration of newcomers. Direct service programs may include Reception and Placement (R&P), Matching Grant (MG), Preferred Communities, and Asylum Services (AS). Also mention organization description? Could be part of About the role or separate "About Global Refuge". But we only have headings list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We could put organization description under About the role as well. Then Responsibilities: list duties from DUTIES section. Use
    • each duty. Qualifications: list qualifications from Qualifications section. Use
      • . Skills: maybe we could separate skills from qualifications? The qualifications include skills like MS Word, etc. Could put under Skills heading. But we need to avoid thin sections. Could combine qualifications and skills? The instruction: Prefer a few substantive sections over many thin ones. So maybe we have About the role, Responsibilities, Qualifications, Benefits. That's four sections. Qualifications can include education, experience, language fluency, technical proficiency, abilities, etc. That's fine. We must not repeat job title as heading. No Job ID. We must remove boilerplate: EEO statement, E-Verify, "Learn more at globalrefuge.org", maybe also "Global Refuge is an equal opportunity employer..." etc. Also remove "We participate in E-Verify." Also remove "We offer a competitive salary and comprehensive benefits package..." maybe that's generic but we already have benefits; but that sentence is generic; we could keep as part of Benefits? It says "We offer a competitive salary and comprehensive benefits package in an innovative and rewarding work environment." That's somewhat generic but still mentions benefits; we could incorporate into Benefits prose. However we already have specific benefits list; we can keep that sentence as part of Benefits prose before list. Also remove "Salaries are based on the latest market data..." etc. That's about pay; we are omitting Pay section, but we could keep that sentence? It's about pay; but we are not including Pay heading, but we could keep as prose under About the role? Might be considered pay info; but we are told not to create Pay/Schedule/Benefits sections unless posting actually states them. It does state benefits, so we include Benefits. It does not state pay specifics, so we should not include Pay section. The sentence about salaries being based on market data is pay-related; we could either omit it (since it's not specific) or include as prose under About the role? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we should keep that sentence somewhere, but we cannot create a Pay heading. We could include it in About the role prose as a note about compensation being market-based. That seems acceptable. Similarly "Differentials may exist based on the region and language abilities." Also pay-related; we can include in About the role. Now Benefits: we have list: medical, dental, vision available first day; professional development; tuition reimbursement; generous paid time off including 20 days vacation, 12 days sick leave, 12 paid holidays, 12 weeks fully paid parental leave and up to 12 weeks fully paid FMLA leave; company 403(b) contribution of 3%, additional 7% match which vests immediately; Family Building benefits for reproductive procedures, adoption/foster care assistance; annual wellness benefit that can be customized to support personal needs including funding enrichment classes, gym memberships, healthy eating plans; inclusive progressive environment. We need to put as
        • each benefit. Now Responsibilities: list each duty from DUTIES. Need to break into separate items. The DUTIES paragraph is long with many sentences separated by periods. We'll split each sentence into a list item. Let's extract duties: - Provide culturally and linguistically appropriate client-centered, trauma-informed support. - Assist in providing reception services to arriving refugees including airport pick-up. - Screen and enroll eligible families and individuals. - In collaboration with the client, create a service plan to address needs, remove barriers, and achieve self-sufficiency. - Consistency review of service plan and update throughout the program period. - Provide support to meet identified needs including housing, school enrollment, referral to healthcare, social services, benefits enrollment, and employment, as applicable. - Maintain regular contact with clients in accordance with program requirement timeframe. - Ensure the provision of gender-equitable services. - Closely monitor service provision to ensure non-duplication with other federally funded programs. - Provide interpretation and translation services to program participants, as well as transportation and accompaniment to appointments as required. - Provide cross-cultural and enhanced orientation to ensure a smooth process of resettlement. - Conduct outreach, engage in public speaking, and ensure those seeking support are connected to services. - Work to connect clients with supportive community networks and systems to remove barriers and ensure self-sufficiency and long-term integration. - Maintain up-to-date documentation in the client's case file and online database to ensure services are clearly documented throughout the client's service period. - Submit programmatic reports as required. - Deliver services in accordance with program guidelines including R&P, MG, and AS. - Attend stakeholder meetings and work with community partners to learn about resources for newly arriving refugees, other ORR-eligible populations, and/or asylum seekers and make referrals when needed. - Cultivate new relationships with service providers, referral partners, and local employers. - Coordinate and collaborate with key stakeholders and service providers to ensure that program participants are linked and offered services in a timely manner. - Ensure that newly arriving refugees, other ORR-eligible populations, and/or asylum seekers are being served in a linguistically and culturally appropriate manner within the community and provide education and advocacy when necessary. - Participate in performance-related goal setting and achievement to meet personal and organizational objectives and goals. - Other duties as assigned. Now Qualifications: list: - Bachelor's degree in a Social Work or behavioral/human services field or two years of experience providing case management and/or social services preferred. - Experience working with refugees, immigrants, or limited English speakers, is highly preferred. - Fluency in one of the key languages used by client populations is preferred (includes but not limited to: Spanish, Arabic, Dari, French, Swahili). - Proficient in the use of MS Word, MS Excel, and database programs. - Ability to work efficiently in a fast-paced environment, troubleshoot, and follow projects through with attention to detail. - Ability to work as a team member and independently, with a high level of self-motivation. - Exceptional interpersonal skills, including keen listening ability and relationship building. - Must have reliable transportation, a clean driving record, and valid insurance and be able to travel locally as required. - Cross-cultural or international experience preferred. - Deep commitment to Global Refuge's core values and ability to model those values in relationships with colleagues and partners. We could also include "Global Refuge is an equal opportunity employer..." but that's boilerplate; remove. Now About the role: combine intro paragraphs: "If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you! Reporting to the Client Services Supervisor, the Case Manager will provide case management, employment, and supportive services to newly arriving refugees and other Office of Refugee Resettlement (ORR) eligible populations or asylum seekers through the Baltimore Welcome Center. The position will support the self-sufficiency and integration of newcomers. Direct service programs may include Reception and Placement (R&P), Matching Grant (MG), Preferred Communities, and Asylum Services (AS). Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a share in the American dream. Since 1939, we have welcomed those seeking refuge, upholding a legacy of compassion and grace for people in crisis. We walk alongside individuals, families, and children as they begin their new lives in the United States through our work in refugee resettlement, welcome and respite services for asylum seekers, economic empowerment and employment, and family unification for unaccompanied children. To date, we have served over 750,000 people from around the globe. Our comprehensive services leverage our extensive organizational expertise as well as government, community, and faith partnerships. We offer a competitive salary and comprehensive benefits package in an innovative and rewarding work environment. Salaries are based on the latest market data and reflect the education, skills and requirements for the role. Differentials may exist based on the region and language abilities. Global Refuge has been welcoming newcomers since 1939. Learn more at globalrefuge.org." Also maybe include "Please join us as we make a difference in the lives of newcomers." That's also mission statement; we can keep. We need to remove boilerplate like EEO, E-Verify, etc. Also remove "Learn more at globalrefuge.org" maybe considered navigation? It's a link; but it's not navigation; it's a reference. Might be okay to keep? The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. "Learn more at globalrefuge.org" is not exactly boilerplate; it's a reference. Could keep. But it's like a call to action; maybe keep. We also need to remove duplicated lines: none. Now produce HTML:

          About the role

          If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you! Reporting to the Client Services Supervisor, the Case Manager will provide case management, employment, and supportive services to newly arriving refugees and other Office of Refugee Resettlement (ORR) eligible populations or asylum seekers through the Baltimore Welcome Center. The position will support the self-sufficiency and integration of newcomers. Direct service programs may include Reception and Placement (R&P), Matching Grant (MG), Preferred Communities, and Asylum Services (AS). Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a share in the American dream. Since 1939, we have welcomed those seeking refuge, upholding a legacy of compassion and grace for people in crisis. We walk alongside individuals, families, and children as they begin their new lives in the United States through our work in refugee resettlement, welcome and respite services for asylum seekers, economic empowerment and employment, and family unification for unaccompanied children. To date, we have served over 750,000 people from around the globe. Our comprehensive services leverage our extensive organizational expertise as well as government, community, and faith partnerships. We offer a competitive salary and comprehensive benefits package in an

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