Case Manager, Gillespie Center

About the role

This is a full-time, salaried position at Homes with Hope, Inc. that includes medical and dental benefits, and vacation time. This position reports to the Gillespie Center/Hoskins Place Program Director.

Responsibilities

• Works with the residents of the agency's emergency shelter.
• Oversees the preparation and clean-up of lunch, needs for supplies, general cleanliness of men's dormitory, dayroom, kitchen and outside areas.
• Maintain the structure of the program.
• Assess client's situation/needs.
• Determine individual housing goals.
• Develop an individual case action plan to help the resident meet certain needs, goals, or to solve problems that led to homelessness.
• Provide referrals to community resources, including benefits and entitlement counseling, substance abuse treatment referrals, detox, psychiatric evaluations, medical concerns, and ultimately housing as required.
• Secure release of information, consent forms for all outside services where the client is identified by name.
• Conduct ongoing interaction with the client to help coordinate all activities from the action plan.
• Communicate with clients' other workers/counselors/physicians for case planning and collaboration with other services.
• Monitor adherence to medication regimen and communicate with physician if there is a problem with compliance or side effects.
• Plan transportation for clients to ongoing appointments or transports when it is deemed necessary for successful case management.
• Evaluate the housing plan periodically or when the situation changes.
• Advocate for the client to help them obtain necessary services or benefits.
• Intervene during crisis such as job loss, substance abuse or other issues that may affect the housing action plan.
• Document case notes and update client information in CT HMIS and external systems.
• Case work follow up and other duties as assigned.

Professional Responsibilities

• Demonstrate a commitment to professional growth and competency by attending outside conferences, workshops and continuing education.
• Develop contacts within the social services community locally and attend appropriate meetings within the agency and off site.
• Conduct themselves in an ethical manner, in accordance with confidentiality laws, professional standards and in line with agency policies and procedures.