Case Manager, Behavioral Health Services

Position Summary

The Behavioral Health Specialist/Case Manager will promote Catholic Charities' mission and values and build effective relationships that inspire others to action inside and outside the organization. Knowledge and experience in treating trauma using trauma-informed care are essential. This role requires someone adaptable, self-reflective, and an empathetic team player with strong interpersonal skills and a desire to support the needs of children, families, adults, and older adults.

Specific Job Requirements

• Maintain a caseload of a minimum of 25-30 cases, subject to program needs and funding requirements
• Meet with clients at a minimum of a weekly basis, in-person/telephone, and telehealth
• Must meet a minimum standard of 100-110 hours of direct clinical service per month
• Complete all progress notes within three business days of service

Knowledge and Skills Required

• Minimum requirement of a Bachelor’s degree in social work, human services, counseling, and two years’ experience in human services or Behavioral Health
• Good oral and written English and Spanish skills
• Excellent cross-cultural, inter-generational, and interpersonal skills to address the needs of diverse, ethnic, and homeless community clients
• Knowledge of community resources, organizations, and supports
• Knowledge of mental health and alcohol, substance abuse, and recovery treatment services
• Knowledge of working with different age groups
• High energy and patience in working with clients facing multiple challenges
• Demonstrated ability to work independently and as part of a team
• Knowledge of trauma-informed care, strength-based, and motivational interviewing skills
• Availability to work flexible hours, e.g., evening until 7:00 pm, and Saturdays
• CPR and First Aid Certification, or the ability to obtain the certification as indicated

Other Requirements

• Ability to travel to clients or community agencies as necessary through own vehicle or public transport
• Reliable transportation required if using a personal vehicle for work-related travel
• If using a personal vehicle for work-related travel, you must maintain a valid California driver’s license, an acceptable driving record, and automobile insurance that meets agency requirements
• Successful results from a criminal background check, including fingerprint clearance
• Demonstrate eligibility to work in the United States

Mandated Reporter Status

This position requires you to work with adults and children, and your profession qualifies you as "mandated reporters" of Elder abuse or neglect. Child abuse or neglect, which is found in California Penal Code Section 11164-11174.3 and Welfare and Institution Code 15610-15610.70. In addition, you are required to report suspected cases of child abuse and neglect and Elder abuse and neglect.