Case Manager - Dallas

About the role

Thompson Law, a nationally growing personal injury firm based in the Oak Lawn area of Dallas, seeks a Case Manager to join the team. This role will be crucial in managing and coordinating medical treatment for clients who have suffered personal injuries, ensuring they receive timely and appropriate medical care throughout their cases.

Responsibilities

• Independently manage treatment in personal injury cases
• Collaborate with attorneys, clients, and insurance adjusters
• Communicate with clients, medical providers, insurance companies, and other parties to obtain necessary medical information
• Monitor and track clients' medical treatment progress and appointments, coordinating and scheduling as necessary
• Review and organize medical records, bills, and other relevant documentation
• Maintain detailed case management records and conduct legal research as needed
• Stay updated on changes in medical treatment protocols, healthcare regulations, and industry best practices
• Provide excellent customer service to all clients and partners

Qualifications

• 3+ years of experience in a law firm with personal injury experience or an injury-related field (e.g., emergency medical technician (EMT), nurse practitioner, insurance adjuster)
• Bilingual in English and Spanish (preferred)
• In-depth knowledge of medical terminology, procedures, and billing practices
• Proficient in administrative skills and ability to use legal case management software and other relevant tools
• Excellent attention to detail, strong organizational skills, and the ability to manage multiple tasks effectively
• Strong verbal and written communication skills and the ability to interact effectively with various parties
• Demonstrated ability to work independently and collaboratively in a fast-paced environment
• Ethical and professional conduct with a commitment to maintaining client confidentiality

Pay

Salary + Bonus

Schedule

Monday to Friday work schedule with no weekends

Benefits

Following commencement of employment, you will be eligible to enroll in currently offered company benefits, such as health insurance, FSA, dental insurance, vision insurance, life insurance, disability insurance, as well as others.