Case Manager – Concord Counseling Services: Westerville, OH

About the role

Concord Counseling is one of the most highly acclaimed behavioral health non-profit centers in Central Ohio, dedicated to healing people in mind and spirit with programs and services that change lives. Case Managers support clients with mental illness with daily living activities to increase their level of functioning, reduce hospitalizations, and ensure their access to community resources.

Case Managers provide ongoing linkage, monitoring, planning, evaluation, and advocacy for clients within the medical and social service community, law enforcement, and health department. Responsibilities include safely transporting clients to related appointments, teaching and supporting daily living activities such as shopping, nutritious meal preparation, and budgeting of financial resources. Case Managers also monitor symptoms, de-escalate behaviors, and respond to crises involving medical and community professionals as needed.

Requirements

• Associate’s Degree in social work or a related field with a minimum of one year of direct contact care in mental health preferred.
• Working knowledge of mental illness, psychiatric symptoms, and their impact on functioning and behavior.
• Ability to meet direct client contact goals, including providing required documentation such as service notes, needs assessments, and individual service plans in the Electronic Medical Records system.
• Valid driver's license, a reliable vehicle, and insurance with a good driving record. Ability to safely transport clients.
• Ability to pass a pre-employment background check and drug screen.

Benefits

• Comprehensive Health Benefits: medical, dental, vision, and prescription drug coverage for peace of mind. Flexible spending and health savings accounts available.
• Retirement Security: Contribute to a 401(k) plan and watch your savings grow for a secured future.
• Protection Against Uncertainties: Concord-paid life insurance and long-term disability ensuring financial security during unexpected challenges.
• Work-Life Balance: Ample vacation time, sick time, and 9 observed agency holidays to rejuvenate and spend quality time with loved ones.
• Grow in Your Profession: Supervision toward independent license and CEUs provided at no cost, further enhanced by a student loan repayment program.

About Us

Based in Westerville and founded in 1972, Concord is fully accredited by the national Commission on Accreditation of Rehabilitation Facilities, signifying quality and excellence, person-centered care, continuous improvement, accountability, and trustworthiness. Case Managers work alongside professionals who demonstrate our agency values of inclusion, teamwork, commitment, and integrity. At Concord, you will find collaboration, mentorship, a commitment to your professional growth, and a culture that supports you bringing your whole authentic self to work every day.