Case Manager, Community Respite

Do you believe that every caregiver deserves support and every child deserves a safe, caring environment? At Family & Children's Center, we believe that every individual deserves support, dignity, and the opportunity to thrive. As a Case Manager in our Respite Program, you'll play a vital role in helping caregivers and families access the resources, services, and support they need to maintain healthy, balanced lives.

About the role

As a Case Manager for our Respite Program, you'll help connect children, caregivers, and respite providers with the services and support they need to thrive. This is more than a case management job—it's an opportunity to reduce caregiver stress, strengthen families, and create meaningful moments of relief and connection. Respite services provide temporary relief for youth and primary caregivers of youth with disabilities, chronic illnesses, or other special needs.

Responsibilities

• Conducting assessments and determining eligibility for respite services
• Developing and monitoring individualized service plans
• Coordinating services and connecting families with community resources
• Supporting caregivers by identifying needs and advocating for appropriate services
• Building supportive relationships with caregivers, children, and respite providers
• Maintaining accurate documentation and case records
• Monitoring program compliance and service quality
• Collaborating with community partners, providers, and interdisciplinary teams
• Providing ongoing support to help families achieve their goals and improve quality of life

Qualifications

• Associate's degree required; Bachelor's degree in Social Work, Human Services, Psychology, Sociology, or a related field preferred
• Experience working with children, families, or individuals with support needs is highly valued
• Strong communication, relationship-building, organization, and problem-solving skills
• Ability to manage multiple priorities with empathy and professionalism
• Compassionate and committed to serving others
• Comfortable working independently while collaborating with a team
• Knowledgeable about community resources and person-centered services
• Valid driver's license and ability to travel locally as needed
• Experience in case management, human services, healthcare, disability services, or a related setting preferred

Benefits

• Competitive, market-driven pay
• Generous vacation and sick time accruals
• 9 recognized holidays—plus a floating holiday
• Health, dental, and vision insurance—and supplemental insurance plans to meet all your personal and family needs
• Health Savings Accounts for eligible employees with monthly contributions made by Family & Children's Center
• Life insurance covered at 100% with additional life insurance options available
• 100% paid Employee Assistance Program to ensure our employees and their immediate families are practicing self-care
• 401(k) Savings Plan—FCC will match up to 3% of the employee's contribution (a 50% match on the first 6%)
• Ongoing training and professional development opportunities
• Business casual dress code—dress for your day
• Supportive leadership and collaborative team culture
• $1000 referral bonuses each time you refer quality candidates who join our team

Why join us

For well over a century, Family & Children's Center has been strengthening individuals, families, and communities throughout our region. When you join our team, you'll become part of an organization that values compassion, inclusion, integrity, and professional growth. This role offers:

• Meaningful work that directly supports children and caregivers in our community
• Supportive team culture where collaboration and compassion come first
• Professional growth opportunities in a respected non-profit human services organization
• Variety in your day—office work, family interaction, and community collaboration
• The chance to be part of an organization that has been serving families in our communities for generations