Case Manager - Community-Based Services

Nexus-Family Healing is located across North Dakota and offers mental health services, outpatient clinical services, and treatment foster care. For more than 50 years, Nexus has empowered thousands of children, families, and adults to find hope and healing. What started in 1972 as a single program in Minnetonka, Minnesota has grown into a nationally recognized network across five states. As a progressive leader in youth and family mental health, we’re driven by a clear mission: to close gaps in care and create brighter futures for those we serve.

At Nexus Family Healing, we embrace diversity, promote equity, and foster inclusion. As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity.

About the Role

This full-time, on-site Community-Based Case Manager position supports our Treatment & Foster Care team in Grand Forks, ND. The role involves working in the community with flexibility in scheduling based on client needs and a Monday-Friday work schedule.

Pay

$48,000-$55,000 starting salary

Benefits

• Comprehensive benefit package
• Generous Paid Time Off – 4 weeks
• Paid holidays
• Health insurance
• Vision and dental insurance
• 401K
• Talkspace Therapy Benefit for the whole family (NEW)
• Hinge Health Benefit for the whole family (NEW)
• Carrot Fertility Benefit (NEW)
• Tuition assistance and training opportunities

Responsibilities

• Recruit, license, train, supervise, and provide ongoing assessment to resource families to ensure quality care consistent with regulatory agencies (i.e. DHS, COA, FFTA).
• Participate in the development and implementation of local, regional, and state plans for recruiting and retaining resource families.
• Follow state and agency guidelines for conducting family/homestudy, physical environment inspection, and criminal background checks; provide required documentation for initial and ongoing licensing.
• Coordinate required orientation and ongoing education and skill development for resource families.
• Supervise resource families’ interaction with foster child, child’s family, treatment team members, and collateral contacts.
• Monitor and evaluate resource families’ activities to ensure compliance with agency and state standards. Submit critical incident reports and develop and implement corrective action plans as required.
• Facilitate required team/unit meetings and participate in other resource family-related activities.
• Provide coordination of all tasks required to meet the treatment needs and best interests of service recipients.
• Complete a systemic assessment of the needs of the child and family.
• Establish service parameters with legal custodian as child’s needs dictate.
• Provide complete and required documentation within established timelines relating to case management and treatment planning.
• Implement treatment services to meet the needs and goals of the children and families utilizing quality case management practice to provide for the best interest of the child and family.
• Provide direction to other team members when applicable and make recommendations for discharge, finalization, and permanency.
• Advocate for the development and maintenance of funding and resources to meet youth and family needs at local, state, and national levels.
• Develop and maintain community contacts to promote Nexus-PATH and collaborative efforts.
• Provide crisis intervention as needed to maintain safety and provide for the best interest of the child and foster family.
• Integrate trauma-informed care principles into practice by sharing knowledge and understanding of trauma with the child, foster family, and relevant team members.
• Routinely screen for trauma exposure and related symptoms and demonstrate competence in using screening tool results to enhance service provision.
• Routinely make resources available and share knowledge with foster families and providers on trauma exposure, its impact, and trauma-focused treatment.
• Engage in efforts to strengthen the resilience and protective factors of children and families impacted by and vulnerable to trauma.
• Emphasize continuity of care and collaboration across child-service systems.
• Recognize and value cultural differences in all aspects of work and service delivery.
• Understand the potential for secondary traumatic stress and practice self-care strategies to mitigate these effects.
• Meet standards for productivity and caseload size while maintaining appropriate documentation and files.

Qualifications

• Bachelor’s degree in Social Work preferred; Bachelor’s in Human Service Degree required.
• Current ND social work licensure required (LBSW) or ability to gain one within 3 months.
• Experience in foster care, adoptions, and/or family-based service preferred.
• Valid driver’s license required. Must meet state regulating agency driving requirements, maintain auto insurance, and pass corporate insurance eligibility standards.
• Ability to build strong relationships with diverse individuals or communities and understand their unique needs and challenges.
• Openness to meeting the cultural needs of individuals or communities, considering factors such as language, traditions, and values.

Values & Behavioral Competencies

• Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches.
• Compassion: Listening, honoring differences, and showing respect, kindness, empathy, care, and concern.
• Agility: Exhibiting flexibility and adapting quickly.
• Responsiveness: Being quick, positive, and accurate.
• Excellence: Demonstrating quality results that surpass ordinary standards.