Case Manager

Pay Grade: I

About the role

The Specialty Care Clinic is seeking a compassionate and dedicated Case Manager to join our interdisciplinary team serving individuals living with HIV. This position plays an important role in helping clients overcome barriers to care and achieve positive health outcomes. The Case Manager will provide culturally responsive, trauma-informed services, including psychosocial assessments, individualized service planning, crisis intervention, advocacy, and connections to community resources. Working alongside medical and other supportive services staff, the Case Manager will help coordinate whole-person care with the goal of supporting clients in achieving and maintaining viral suppression and improving their overall quality of life.

Responsibilities

• Conduct comprehensive psychosocial assessments and identify client needs, strengths, and barriers to care.
• Verify and maintain client eligibility for Ryan White services.
• Develop and update individualized service plans using a strengths-based approach and in accordance with Ryan White Case Management Standard Operating Procedures.
• Advocate for clients and assist in addressing barriers that may interfere with access to healthcare and supportive services.
• Connect clients with appropriate community resources and support services.
• Collaborate with medical and interdisciplinary team members to develop interventions that support treatment adherence and improved health outcomes.
• Provide crisis intervention and coordinate referrals for appropriate follow-up care.
• Assist clients with applications for medication assistance programs.
• Maintain knowledge of current evidence-based practices and incorporate appropriate interventions into client care.
• Maintain timely, accurate, and thorough documentation of assessments, interventions, communications, and services provided.
• Adhere to the NASW Code of Ethics, clinic protocols, and applicable program requirements.

Requirements

• Master's degree in social work and counseling from an accredited college or university and eligibility to be licensed.

Benefits

In addition to a competitive salary, we offer a generous benefits package that includes:

• Flexible schedule
• Training opportunities
• Health insurance
• Employee retirement plan (ERS GSEPS)
• Deferred compensation
• 13 paid holidays
• Vacation and sick leave
• Paid parental leave
• Dental, vision, long-term care, and life insurance

Part-time employees are eligible to participate in the Georgia Defined Contribution Plan and receive paid parental leave.

Additional Information

The DPH Commissioner and agency leaders encourage all employees to engage in regular wellness activities and to make lifestyle choices that promote health and well-being. The use of physical activity breaks during the workday is authorized to support this philosophy and help employees meet their wellness goals. A maximum of 30 minutes of physical activity may be allocated per workday, typically in the form of two 15-minute breaks or one 30-minute break.

State of Georgia employees are subject to the rules of the State Personnel Board regarding salary. DPH accepts educational credentials recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) as valid. DPH will contact educational institutions to verify degrees, diplomas, licensures, and other relevant credentials.

The candidate selected for this position may be subject to pre-employment drug screening and a criminal background check. Relocation assistance is not provided. In the event of an identified emergency, you may be required, as a term and condition of DPH employment, to assist in meeting the emergency responsibilities of the department.