Case Manager

About the role

The Center for Justice Innovation is seeking a Case Manager for its Brooklyn Felony Diversion programs. The Case Manager will serve individuals who are mandated to Felony Alternative to Incarceration (Felony ATI) programming through Brooklyn Supreme Court. Reporting to the Clinical Director, the Case Manager is responsible for conducting intakes and assessments, linking clients to a range of wrap-around services, providing comprehensive trauma-informed case management, facilitating psychoeducational groups, compliance monitoring and reporting. The Case Manager will also be expected, as needed, to serve clients mandated to Brooklyn Mental Health Court, another program under Brooklyn Felony Diversion, which diverts people who are living with serious mental illness from jail or prison through community-based treatment services.

Responsibilities

• Provide comprehensive, clinically-informed case management and individual counseling services to mandated Felony ATI and Brooklyn Mental Health Court participants (and, where appropriate, their families) that address issues such as substance use, mental health issues, trauma, domestic violence, housing, and educational/vocational needs; and other challenges in a client’s life (e.g. new arrests, family court cases and other civil legal issues);
• Congduct intakes and needs-based screenings for newly mandated clients;
• Complete scheduling of services for clients both in-person and on the phone;
• Provide ongoing crisis intervention and de-escalation, as needed;
• Maintain appropriate client information in electronic databases and paper files;
• Facilitate coordinated service delivery from on-site agencies and community-based agencies for mandated services and voluntary referrals;
• Establish and maintain linkages with community partners who can provide appropriate interventions and services to court-involved individuals;
• Provide written treatment updates for court stakeholders for all court-involved participants;
• Coordinate with court stakeholders on any non-compliance issues and assist clients in getting back into compliance, including re-engaging clients, arranging return on warrants, and implementing graduate responses to encourage future compliance;
• Attend court on calendar days, as needed, to help clients navigate court and collaborate with court staff and stakeholders;
• Deliver court update reports to the courtroom(s), gather case outcome information, collect court documents and stand on the record, as needed;
• Participate in regular interdisciplinary case conferences with court stakeholders;
• Aid in toxicology testing and reporting;
• Facilitate and develop a range of on-site psychoeducational groups and conducting individualized sessions;
• Accompany participants to community-based agencies or appointments, as needed, including escorting clients from court to their programs and intake appointments;
• Assist with administrative responsibilities including data collection and management, and grant reporting requirements, as needed;
• Provide services as described above to program participants on a voluntary basis post-mandate;
• In addition to providing the above-listed services to Felony ATI participants, the case manager will also be expected to provide similar services to Brooklyn Mental Health Court participants, as needed;
• Attend all required staff meetings and trainings;
• Other relevant tasks, as needed.

Requirements

Required qualifications include:

• Bachelor's degree in social work, psychology, public health, or a related field;
• Minimum of 3 years of experience in a similar role, preferably in a community-based setting;
• Experience working with individuals involved in the criminal justice system, particularly those with substance use disorders, mental health issues, and trauma;
• Experience in trauma-informed care and ability to provide individual counseling services;
• Strong organizational skills and the ability to manage multiple tasks simultaneously;
• Excellent communication and interpersonal skills;
• Ability to work independently and as part of a team;
• Proficiency in Microsoft Office Suite and other relevant software;
• Valid driver’s license and access to reliable transportation.

Qualifications

Preferred qualifications include:

• Master's degree in social work, psychology, public health, or a related field;
• Experience working with diverse populations and communities;
• Knowledge of community-based services and resources;
• Experience with court systems and court procedures;
• Experience with data management and analysis;
• Experience with grant writing and reporting.

Skills

Essential skills include:

• Strong clinical and case management skills;
• Excellent communication and interpersonal skills;
• Ability to work independently and as part of a team;
• Strong organizational and time management skills;
• Proficiency in Microsoft Office Suite and other relevant software;
• Ability to work flexible hours, including evenings and weekends;
• Ability to travel to different locations within Brooklyn as needed.

Benefits

The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%.

Pay

The compensation range for this position is $52,000 - $65,400 and is commensurate with experience.

Schedule

Full-time position. Position Location: Brooklyn, New York.