Case Manager

About the role

Benchmark Human Services is hiring Case Managers to support individuals with intellectual and developmental disabilities, their families, and guardians. The role involves providing resources and support to help individuals live as independently as possible and reach their full potential.

Responsibilities

• Complete core competency training required by the State
• Perform evaluations and assessments to meet the needs of individuals served
• Aid and support individuals in understanding the goals and activities of the person-centered planning process, including assessments
• Schedule and facilitate participation in person-centered planning and assessments as needed
• Complete Needs Assessment Annual Review Protocol once a year with the individual and their team
• Aid in discovery and exploration discussions, identifying preferences, strengths, goals, and needs in preparation for person-centered planning process
• Facilitate the completion of the DS Budget and Service Planning Context Document
• Aid in the completion of any additional assessments and gathering of documentation as needed, ensuring this information is available for the person-centered planning process
• Aid in assisting the individual to choose people to be part of the person-centered planning team who may contribute valuable information during the planning process
• Aid in assisting the individual to invite other people of the individual’s choosing (excluding legally prohibited individuals) to participate in person-centered planning meetings at times and locations selected by and convenient for the individual
• Support the individual to lead, and provide assistance as needed, throughout the person-centered planning process
• Aid in assisting the individual and their support team in identifying any needed modifications to rights and freedoms
• Aid in reviewing and updating person-centered service plans and related documents (including assessments), with the individual
• Maintain oversight of person-centered service plan implementation, satisfaction, and health and wellbeing through visits with the individual and review of documentation, and through engagement with their guardian (if they have one), family members as applicable, and their service providers
• Aid in reviewing, assessing, and responding to emergency situations and incidents, ensuring actions taken are appropriate and timely to protect the health and welfare of individuals
• Aid in validating that services provided are consistent with the ISA/BIP person-centered service plan, and the participant’s needs and desired outcomes

Requirements

• Valid Driver's License
• Valid Auto Insurance
• Must live in the State of Vermont
• Minimum of 1 year working in a similar position
• Travel up to 75%
• Knowledge of Vermont's public service system for developmental disabilities services and brain injury services
• A bachelor’s degree in any field + 1 year of human services related experience such as supporting individuals with disabilities, special education, sociology, vocational rehabilitation and/or employment, protection and advocacy, psychology, substance use, aging, healthcare, social work, or other related field.
• OR an associate degree in human services or a closely related field + 2 years of human services related experience
• OR a high school diploma or equivalent + 3 years of human services related experience

Qualifications

The ideal candidate must have:

• Fundamental understanding of state statutes, state rule, definitions, program requirements, program specific services, variances and exceptions
• Ability and skill to use technology tools in the daily performance of duties
• Ability to work collaboratively while meeting individual performance goals
• Ability to verbally and non-verbally communicate with a broad audience of stakeholders

Benefits

• Health, vision and dental insurance
• Life Insurance
• 401k plan with company match
• Profit sharing
• Tuition Reimbursement
• Paid Time Off and Sick Time Pay
• Flexible Spending Accounts (FSA)
• Advancement Opportunities

Pay

Compensation is commensurate with experience.

Schedule

Hours are flexible to accommodate travel and client needs.

Skills

• Knowledge of Vermont's public service system for developmental disabilities services and brain injury services
• Ability to work collaboratively while meeting individual performance goals
• Ability to verbally and non-verbally communicate with a broad audience of stakeholders
• Ability to use technology tools in the daily performance of duties

Benefits

• Health, vision and dental insurance
• Life Insurance
• 401k plan with company match
• Profit sharing
• Tuition Reimbursement
• Paid Time Off and Sick Time Pay
• Flexible Spending Accounts (FSA)
• Advancement Opportunities