Case Management Worker (LSW or LCSW) - Inpatient

About the role

The role involves providing social work services to patients and families within assigned areas to meet identified psychosocial needs, enhance problem-solving and coping capacities, and facilitate timely discharge by arranging post-discharge services. This includes assisting with new Senior Nursing Facility placements, addressing acute social determinants, and collaborating with the healthcare team.

Responsibilities

• Investigates cases admitted with 'no insurance' or 'self-pay' to identify whether insurance coverage does exist, and if the need for financial assistance is warranted.
• Evaluates patients for abuse/neglect and makes appropriate referrals.
• Involves patient and family in discharge planning decisions.
• Keeps the director/manager informed of problematic cases, especially those involving legal or risk management issues.
• Provides assistance and advocacy to patients in obtaining financial resources and government entitlements.
• Provides social work intervention to patient/families.
• Provides support and planning in cases of death, adoption, and fetal demise.
• Responds to referrals from healthcare team members to identify available facilities and services for case specific needs during and post-hospitalization.
• Helps identify Health Care Surrogate in accordance with the Health Care Surrogacy Act when appropriate.
• Assesses patients who are uninsured/under-insured for IL Medicaid eligibility and/or Carle Financial Assistance Program eligibility.
• Completes PASRR assessments to assist in facilitating discharging to extended care facilities.
• Completes mandated reports of suspected abuse and/or neglect of minors, disabled adults, and seniors.
• Cooperates and collaborates with the investigating bodies for safe plans.
• Finds, and if possible, arranges transportation for patients to get to and from their medical appointments and/or home from the Emergency Department/Hospital.
• Educates about and connects patients with community resources to help meet their needs, such as non-skilled help at home, meals/food, housing resources, charity assistance programs, support groups, etc.
• Provides empathic listening and emotional support to patients either in person or over the phone.

Qualifications

• Education: Master's Degree in Social Work, or Bachelor's Degree in Social Work.
• Licenses/Certifications: Licensed Clinical Social Worker (LCSW) - Illinois Department of Financial and Professional Regulation (IDFPR), or Licensed Social Worker (LSW) - Illinois Department of Financial and Professional Regulation (IDFPR).
• Continuing Education: Attend and satisfactorily complete all required continuing education regarding the care of acute stroke patients.

Specialized Knowledge and Skills

• Ability to coordinate multiple projects concurrently and establish priorities in a fast-paced acute care setting.
• Possesses strong planning and organizational skills.
• Self-motivated.
• Requires flexibility in hours and job duties.
• Ability to work effectively with diverse individuals and groups.

Benefits

Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.

Pay

The compensation range for this position is $30.07 per hour - $51.72 per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model.

Schedule

Details on the schedule can be found in the job description or by contacting the Human Resources department at human.resources@carle.com.

Carle Health

At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected, and empowered. We're dedicated to positively impacting the lives of our patients and our communities. Learn more about our commitment and opportunities at Carle Health.