Medical Social Worker (LSW/LCSW) - BroMenn - Inpatient Social Services

About the role

The social worker provides social work services to patients and families within the hospital setting to meet identified psychosocial needs, enhance problem-solving and coping capacities, and facilitate timely discharge by arranging post-discharge services.

Responsibilities

• Works collaboratively with the RN Case Manager to provide discharge planning based on assessment of patient and family needs, preferences, and available resources.
• Investigates cases admitted with 'no insurance' or 'self-pay' to identify whether insurance coverage exists and if financial assistance is warranted.
• Responds to referrals from healthcare team members to identify available facilities and services for case-specific needs during and post-hospitalization.
• Evaluates patients for abuse/neglect and makes appropriate referrals.
• Involves patient and family in case planning decisions.
• Provides assistance and advocacy to patients in obtaining financial resources and government entitlements.
• Provides information and counseling for advance directives, power of attorney, and conservatorship.
• Provides social work intervention to patients/families.
• Provides support and planning in cases of death, adoption, and fetal demise.
• Provides counsel to patients and families regarding issues of loss, disability, separation, financial impact, and traumatic life-style changes, and provides coaching to develop coping mechanisms to support adaptation to changes.
• Keeps the director/manager informed of problematic cases, especially those involving legal or risk management issues.
• Assesses patients who are uninsured/underinsured for IL Medicaid eligibility and/or Carle Financial Assistance Program eligibility.
• If eligible, provides direction or assistance with completing the application(s).
• Completes psychosocial assessments with patients to identify expressed, implied, or anticipated needs.
• Completes mandated reports of suspected abuse and/or neglect of minors, disabled adults, and seniors.
• Cooperates and collaborates with the investigating bodies for safe plans.
• Finds solutions to offer patients so that they can obtain needed prescription medications, e.g., coupons, copay cards, pharmaceutical assistance programs, Social Security Extra Help, 340B, One-Time Rx Assistance, etc.
• Finds, and if possible, arranges transportation for patients to get to and from their medical appointments and/or home from the Emergency Department/Hospital.
• Educates about and connects patients with community resources to help meet their needs, e.g., non-skilled help at home, meals/food, housing resources, charity assistance programs, support groups, etc.
• Provides empathic listening and emotional support to patients either in person or over the phone.

Qualifications

• Certifications: Licensed Clinical Social Worker (LCSW) - Illinois Department of Financial and Professional Regulation (IDFPR); Licensed Social Worker (LSW) - Illinois Department of Financial and Professional Regulation (IDFPR)
• Education: Bachelor's Degree: Social Work; Master's Degree: Social Work
• Work Experience: As described above

Skills

Strong interpersonal skills, excellent communication skills, ability to work independently and as part of a team, strong organizational skills, and proficiency in Microsoft Office.

Benefits

Carle Health offers a comprehensive benefits package for team members and providers, including health insurance, retirement plans, paid time off, and professional development opportunities.

Pay

The compensation range for this position is $30.07 per hour - $51.72 per hour.

Schedule

Hours are typically full-time, with some flexibility depending on the needs of the department.

About Us

At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected, and empowered. We work together to support patient care across central and southeastern Illinois, and we're dedicated to developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine, the world's first engineering-based medical school, and Methodist College.

Contact

To learn more about the job, the career, and the purpose you were meant for, visit careers.carlehealth.org. For more information, please contact humanresources@carlehealth.org.