Case Management Supervisor - Criminal Justice Services - Time limited

Salt Lake County invites you to explore exciting career opportunities where you can enrich the community with your experience and talent. Join a team committed to changing lives and fostering a fun, healthy work environment.

About the role

Join our team in a career that centers on alternatives to incarceration, evidence-based practices, and community collaboration. We focus on community safety through positive behavior change and supporting individuals involved in the justice system. Case Management Supervisors work closely with Case Managers to assist clients in developing pro-social skills using evidence-based practices that create lasting behavior changes. We value teamwork, collaboration with community partners, accountability, a client-focused approach, a safe and supportive environment, empowerment, and continued professional development opportunities.

Benefits

• 12 paid holidays per year
• Up to 24 vacation days, 12 sick days, and 1 personal day per year
• Retirement options: hybrid pension/401(k) or 401(k) only with a 10% county contribution
• Medical coverage, including a 100% county-paid premium option
• Dental and vision coverage, including coverage for adult designees
• Health Savings Account with a county contribution up to $1,200 per year
• Flexible Spending Account
• 100% county-paid Long-Term Disability and Short-Term Disability option
• Professional development, including paid professional membership fees
• Onsite medical clinic, childcare, and gym
• Hospital insurance, pet insurance, auto and home insurance discounts
• Discounts at County facilities

Requirements

• Bachelor's degree from an accredited college or university in Social Sciences, Behavioral Sciences, Public Administration, or a closely related field; OR an equivalent combination of related education and experience
• Preference given to applicants with prior supervisory experience
• Must pass a required background check through fingerprinting and enroll in the continuous RAP Back (Record of Arrest and Prosecution Back) program
• Must maintain authorization to enter the jail and complete Division-wide training requirements annually

Responsibilities

• Provides supervision and direction to case management staff, including answering questions and resolving problems within the work unit
• Creates a process for, and monitors, the assignment of caseloads to ensure appropriate supervision levels
• Supervises staff, including hiring, orienting, training, assigning and reviewing work performance, conducting annual work performance appraisals, and discipline
• Ensures case managers perform intake, risk/need assessments, pre-sentence report investigations, maintain up-to-date monitoring of court requirements, and provide appropriate referrals to outside agencies
• Reviews work performance (including pre-sentence reports as necessary), monitors accuracy and timeliness of case management activities, and conducts quality assurance audits
• Participates in the interviewing and selection of staff within the work unit
• Provides training, coaching, and ongoing support for new and existing case managers
• Schedules staff coverage to accommodate client services and workload needs by rearranging staff assignments as needed
• Serves as a liaison/information source between the work unit, courts, other criminal justice agencies, treatment agencies, and the public
• Assists in developing, writing, and implementing internal policies, job descriptions, and guidelines in conjunction with Administration
• Provides coverage in the absence of the Program Manager or other supervisory staff to assist in the smooth operation of the unit/division

Skills

• Knowledge of basic supervisory principles
• Case management methods and techniques
• Criminal justice system, including state mandates, legal documents, and terminology
• Community social service agencies
• Basic PC operations
• Rules, practices, and procedures pertaining to the work unit
• Ability to work with computer software related to job-specific duties
• Effective verbal and written communication
• Interpretation of general policies, criteria, and procedures for specific situations
• Understanding of county and division personnel policies and procedures
• Planning, assigning, and supervising the work of subordinates
• Working as part of a team
• Interacting confidently with judges and other criminal justice personnel
• Maintaining complex and confidential records
• Identifying and understanding problems and determining appropriate measures to solve them

This is a time-limited appointed position dependent on agency funding. Work duties are typically performed in a jail environment, with travel required to locations throughout the County.