Case Management Associate 1

We need to output HTML fragment with sections: About the role? The posting includes description of PCG, mission, etc. We need to decide sections: maybe "About the role" (overview), "Responsibilities", "Requirements" (Qualifications), "Skills", "Benefits", "Pay", "Schedule". Must include only sections with real specific content. Let's extract. Content: - Intro: "Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm..." That's about company. Could be "About the role" or "About the company". The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have "About the role" heading with description of role? The posting includes "Our Human Services team helps state and municipal human services and economic development agencies keep their promises—responsibly and sustainably—to the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations." That's about role. Also "Services Program Consulting Finance Consulting and Billing Services Applied Technology Outsourcing and Operations Strategy Project and Grants Management Assessments and Feasibility Studies" maybe list of services but not needed. We need to preserve all substantive information, not invent. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we must drop EEO statement at end. Also drop repeated lines like "PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship." appears multiple times; we should keep only once? It's substantive? It's a condition; maybe keep once under Working Conditions? But it's a duplicate; we can keep one instance. Also "Compensation" repeated; we need to keep the specific range $22.50 - $26.50. Also mention benefits: medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. Working Conditions: Must reside in San Diego County; full-time (Mon-Fri) in-office work, from 8am-5pm. Qualifications: Associate’s or Bachelor’s degree preferred; however, a 2-year degree combined with 2 years of sales/client accounts experience may be considered in lieu of a 4-year degree. 2 to 4 years of customer relationship management or case management experience. Skills: list many bullet points. Responsibilities: list duties. We need to output only HTML fragment, no /. Use

for each section heading. Use

• for any list of duties/requirements/benefits. Use

  for prose. We must not repeat job title as heading (the page already shows it). Not include Job ID. We must not create sections with filler like "commensurate with experience". We have actual content for Pay ($22.50 - $26.50) and Benefits (list). Schedule: full-time Mon-Fri 8am-5pm. So we can have Pay, Benefits, Schedule sections. We need to decide grouping: Could have "About the role" (overview), "Responsibilities", "Qualifications", "Skills", "Benefits", "Pay", "Schedule". Also maybe "Working Conditions" but we can incorporate residence and schedule into Schedule and maybe a note about location. Could add "Location" but not in list; but we can include location under Schedule or a separate section? The instruction only gave examples but we can add other headings if needed? It says use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but to be safe we stick to those. Location could be part of Schedule or Working Conditions but we don't have a heading for Working Conditions. Could include location in Schedule paragraph: "Must reside in San Diego County. This position requires full-time (Mon-Fri) in-office work, from 8am-5pm." Now compile. We need to ensure we don't include duplicated lines. Let's extract responsibilities list exactly as given: "Designs and develops plans for participants, such as determining and assigning work activities, educational and training programs. Conducts assessments for barriers and skills. Determines eligibility and need for supportive services including child care, transportation, and ancillary services. Manages participants progress towards achieving goals by creating and updating plans. Assists program participants in developing vocational goals. Monitors and records clients monthly progress to ensure compliance with program regulations and participant attendance level at assigned work activities. Notifies county’s human services specialist of non-compliance with work activities. Follows procedural requirement by updating client case files in systems. Maintains up-to-date knowledge of program procedures and implement appropriately. Maintains up-to-date knowledge of community resources, labor market and training resources. Maintains in contact with each client placed in employment on a monthly basis. Completes all necessary county paper documents and forms. Maintains communication with employment organizations and educational programs where participants are located. Ensures all performance metrics are met in achieving participant stated outcomes. Ability to perform case management duties with customers in-person and on site." Note last line seems like skill but it's under duties; we keep as duty. Now skills list: "Ability to work with and relate to participants and demonstrate active listening skills. Display a professional level of empathy for participants and respect for cultural differences. Ability to learn specialized databases and software systems. Excellent customer relation techniques, and superior verbal and communications skills. Excellent accuracy and attention to detail. Ability to prioritize work and meet deadlines. Ability to recognize and maintain the confidentiality of all materials in the work setting. Ability to establish and maintain professional relationships with federal, state and county agencies aswell as the general public. Ability to partner with and motivate participants with both physical and/or mental disabilities. Ability to maintain a record keeping and follow-up system. Ability to work independently, requiring minimal supervision and on multiple projects simultaneously." Now qualifications: "An Associate’s or Bachelor’s degree preferred; however, a 2-year degree combined with 2 years of sales/client accounts experience may be considered in lieu of a 4-year degree. 2 to 4 years of customer relationship management or case management experience." Now benefits list: "medical and dental care benefits, 401k, PTO, parental leave, bereavement leave." Pay: "$22.50 - $26.50." Schedule: "Must reside in San Diego County. This position requires full-time (Mon-Fri) in-office work, from 8am-5pm." Now About the role: combine intro paragraphs: "Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com. Our Human Services team helps state and municipal human services and economic development agencies keep their promises—responsibly and sustainably—to the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations." We might also include the list of services? It's "Services Program ConsultingFinance Consulting and Billing ServicesApplied TechnologyOutsourcing and OperationsStrategyProject and GrantsManagementAssessments and Feasibility Studies". That seems like a list but no punctuation. Might be considered substantive but it's just a list of service lines. Could include under About the role as a sentence: "Services include Program Consulting, Finance Consulting and Billing Services, Applied Technology, Outsourcing and Operations, Strategy, Project and Grants Management, Assessments and Feasibility Studies." We need to preserve all substantive information; we should include it. However the original text had no spaces: "Services Program ConsultingFinance Consulting and Billing ServicesApplied TechnologyOutsourcing and OperationsStrategyProject and Grants ManagementAssessments and Feasibility Studies". It's ambiguous but we can interpret as separate items. We'll include as a sentence with commas. Now ensure we don't include boilerplate: EEO statement, duplicated lines about foreign national sponsorship (we can keep one mention maybe under Working Conditions? But we already have schedule; we could add a note about sponsorship under Schedule or a separate note but not required. The instruction says remove duplicated lines. So we should keep only one instance of that statement if we decide to keep it. Is it substantive? It's a condition of employment. Could be included under Working Conditions but we don't have that heading. Could add under Schedule paragraph: "PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship." That's substantive. We'll include it once. Now ensure we don't include repeated compensation lines. We'll keep one Pay line with range and benefits. Now produce HTML. Structure:

  About the role

  ...

  Responsibilities

  • ... each duty

  Qualifications

  • ... each qualification

  Skills

  • ... each skill

  Benefits

  • ... each benefit

  Pay

  $22.50 - $26.50.

  Schedule

  Must reside in San Diego County. This position requires full-time (Mon-Fri) in-office work, from 8am-5pm. PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship.

  Check for any leftover duplicated content: we removed repeated compensation lines, repeated EEO, repeated sponsorship lines (we kept one). Ensure no "As required by applicable law, PCG provides a reasonable range..." etc removed. Now ensure we didn't include any markdown fences. Output only HTML. Let's craft the About the role paragraph with proper punctuation. Combine: "Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com. Our Human Services team helps state and municipal human services and economic development agencies keep their promises—responsibly and sustainably—to the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations. Services include Program Consulting, Finance Consulting and Billing Services, Applied Technology, Outsourcing and Operations, Strategy, Project and Grants Management, Assessments and Feasibility Studies." Now responsibilities list: ensure each line ends with period. We'll copy each duty exactly as given, but ensure punctuation. List: - Designs and develops plans for participants, such as determining and assigning work activities, educational and training programs. - Conducts assessments for barriers and skills. - Determines eligibility and need for supportive services including child care, transportation, and