Case Management Analyst

About the Role

We are seeking a detail-oriented Case Management Analyst to support case-driven and legal operational workflows while maintaining and improving a SharePoint-based case management environment. This role blends litigation support, document and ESI management, workflow coordination, and high-volume data entry and data quality management. The ideal candidate is equally comfortable supporting attorneys with document-intensive case activities as they are performing precise, time-sensitive updates to case trackers and repositories. This position is ideal for someone who enjoys working closely with mission stakeholders, improving processes, and maintaining high accuracy in a fast-paced, case-driven operational and legal environment.

Responsibilities

• Use SharePoint to organize, document, update, and track cases throughout the investigative lifecycle.
• Provide case management support to attorney case teams, ensuring accurate and timely maintenance of case-related information.
• Perform high-volume data entry and updates within SharePoint-based case trackers and repositories.
• Analyze case-related data and documentation to support investigative and legal activities.
• Review, organize, classify, and manage legal documents and electronically stored information (ESI).
• Manage document lifecycles, including intake, screening, indexing, processing, production, and archiving.
• Support knowledge management and document management activities across multiple case teams.
• Serve as a litigation support analyst for multiple cases or projects, including complex or high-visibility matters.
• Modernize and enhance the case management environment by improving existing tools, processes, and workflows.
• Identify workflow inefficiencies and develop practical process improvement solutions.
• Partner with stakeholders and end users to implement and sustain operational improvements.
• Conduct routine audits and quality assurance reviews of case data, document repositories, and case management records.
• Prepare recurring and ad hoc reports on case status, document volumes, operational metrics, and support activities.
• Ensure compliance with established procedures while maintaining the highest standards of accuracy and attention to detail.

Requirements

• U.S. Citizenship
• Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse. Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred.

Qualifications

• Bachelor's degree from an accredited university.
• Minimum of three (3)+ years of overall work experience.
• Experience as a Data Analyst, Case Management Analyst, Litigation Support Analyst, or similar role.
• Experience managing, reviewing, organizing, and classifying large volumes of documents and ESI.
• Experience supporting document-intensive, investigative, compliance, or operational environments.
• Experience using SharePoint for case tracking, document management, or workflow support.
• Strong proficiency in Microsoft Office Suite.
• Excellent organizational, analytical, written, and verbal communication skills.
• High attention to detail and commitment to accuracy.

Preferred Qualifications

• Active Secret or Top Secret clearance.
• Experience supporting attorneys, litigation teams, or legal operations.
• Advanced SharePoint experience (lists, libraries, workflows, permissions, document management).
• Experience with records management or information governance programs.
• Experience with Power BI, reporting, or dashboard development.
• Experience with Power Apps and Power Automate.
• Experience leading business process improvement initiatives.
• Experience supporting federal government clients.

Pay

The annual salary range for this position is $74,000.00-$124,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

Benefits

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend