CASE Building & Event Coordinator

Job Summary

The Enrollment Management division at CU Boulder welcomes applications for the CASE Building & Event Coordinator position! This role helps keep the Center for Academic Success & Engagement (CASE) running smoothly while creating a welcoming experience for everyone who visits, including prospective students and families, K-12 school groups, campus partners, campus departments, and community members.

About the Role

This is a fully in-person position and is not eligible for a hybrid work arrangement. Full time position working 40 hours per week non-traditional schedule during the academic year: Monday-Thursday 12pm-9pm, Friday 10am-7pm, Week of exams 1pm-10pm. Summer semester and University academic breaks follow a traditional 8 am-5 pm schedule. Flexibility required to support evening or weekend events.

Responsibilities

• Serve as the primary contact for the CASE Services inbox, responding to questions and requests with competence, connection, confidence, character and care.
• Support space reservations and coordinate with campus partners to ensure clear communication and smooth operations.
• Help prepare and maintain meeting and event spaces before, during, and after use.
• Support evening and weekend operations as the Manager on Duty.
• Maintain organized event documentation and reservation records.
• Aid in coordinating event details including room setups, technology needs, catering, accessibility accommodations, and event requirements.
• Assist with prospective and admitted student events across campus.
• Manage multiple events and priorities simultaneously while maintaining attention to detail.
• Support CASE Welcome Desk operations and student employees.
• Assist with training, coverage, and answering questions.
• Help create a welcoming and inclusive experience for campus visitors.
• Assist with campus visit programs, special events, and enrollment initiatives throughout the year.
• Participate in committee work, professional development opportunities, and team projects.
• Other duties as assigned.

Qualifications

• Bachelor's degree or equivalent customer service experience can substitute for the degree on a year-for-year basis.
• One year of similar job related experience.
• We welcome applicants with relevant experience, regardless of degree attainment.

What We're Looking For

• Enjoys working with people and providing exceptional customer service.
• Communicates with clarity to a variety of audiences.
• Bridges gaps and builds trust with colleagues, students, and partners.
• Brings a positive, solutions-focused approach to challenges.
• Can work independently and make sound decisions when needed.
• Is organized, adaptable, and comfortable managing multiple priorities.
• Values collaboration, inclusion, and creating a sense of belonging for all visitors.
• Has experience building strong relationships and working effectively with diverse groups.

What We Can Offer

• An annual salary of $57,000.
• A comprehensive benefits package including medical, dental, and retirement plans; generous paid time off; tuition assistance for you and your dependents; and an ECO Pass for local transit.
• As one of Boulder County’s largest employers, CU Boulder offers an inspiring academic community and access to world-class outdoor recreation.

Be Statements

Be driven. Be unique. Be Boulder.