CASE AIDE - RECORDS ASSISSTANT

About the role

The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support.

Working for DCS is more than just a job – it’s a mission-driven career that offers purpose, growth, and the opportunity to make a lasting difference. You’ll be part of a team that’s passionate about child welfare and committed to serving with integrity, compassion, and accountability. After four years of successful service, you’ll be eligible for promotion to the DCS Specialist Trainee position ($21.70 per hour).

Responsibilities

• Support children and families under the direction of a Case Manager
• Document management of electronic case records
• Prepare, redact, and manage court documents, disclosures, and case packets
• Supervise parent-child visits
• Participate in a variety of meetings and/or client hearings
• Transport clients and ensure proper use of child safety seats
• Provide general case management and clerical support
• Work outside of regular hours, including weekends, holidays, and overtime as required

Requirements

• High School Diploma or GED
• Valid driver’s license and a satisfactory 39-month driving record
• Ability to obtain and maintain a valid Department of Public Safety Level One Fingerprint Clearance Card
• Work history, Central Registry, and Public Record will be considered
• Must be able to drive or use a vehicle as an essential function of the job to conduct State business

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Skills

• Build and maintain trusting, professional relationships
• Communicate with compassion, professionalism, and discretion in sensitive situations
• Attention to detail when completing clerical tasks
• Proficiency in Microsoft Office, Outlook, Teams, digital calendars, video conferencing, and mobile technology

Knowledge Areas

• Basic principles of human and social services
• Child welfare and family support concepts
• Basic safety practices related to client transportation and child safety seating

Pay

$17.34 hourly

Benefits

• Comprehensive medical, dental, and life insurance options
• Supportive retirement plan through the Arizona State Retirement System (ASRS)
• 10 paid holidays annually and generous vacation and sick leave
• Paid Parental Leave Program (must meet the criteria)
• Higher education discounts, wellness programs, and professional growth and development opportunities

For a complete list of benefits provided by The State of Arizona, visit our benefits page.