Case Aide-Record Assistant

About the role

The Arizona Department of Child Safety (DCS) is a social and human services agency dedicated to protecting and supporting the safety, well-being, and future of vulnerable children and families. We are currently hiring for a Case Aide-Records Assistant position.

Responsibilities

• Support children and families under the direction of a Case Manager
• Document Management of electronic case records
• Prepare, redact, and manage court documents, disclosures, and case packets
• Supervise parent-child visits
• Participate in a variety of meetings and/or client hearings
• Transport clients and ensure proper use of child safety seats
• Provide general case management and clerical support
• May be required to work outside of regular hours, including weekends, holidays, and overtime

Requirements

• A High School Diploma or GED
• A valid driver’s license and a satisfactory 39 month driving record
• The ability to obtain and maintain a valid Department of Public Safety Level One Fingerprint Clearance Card
• Work history, Central Registry, and Public Record will be considered

Qualifications

• Knowledge of basic principles of human and social services
• Understanding of child welfare and family support concepts
• Basic safety practices related to client transportation and child safety seating

Skills

• Build and maintain trusting, professional relationships
• Communicate with compassion, professionalism, and discretion in sensitive situations
• Use attention to detail when completing clerical tasks
• Use Microsoft Office, Outlook, Teams, digital calendars, video conferencing, and mobile technology to document and coordinate work

Benefits

• Comprehensive medical, dental, and life insurance options
• A supportive retirement plan through the Arizona State Retirement System (ASRS)
• 10 paid holidays annually and generous vacation and sick leave
• Paid Parental Leave Program (must meet the criteria)
• Higher education discounts, wellness programs, and professional growth and development opportunities