Carry Out

About the role

The Carside Server Exceeds Expectations by serving food and beverages to guests while accommodating the guests’ needs in a courteous and timely manner following Applebee’s Basic Service Steps and Carside Service Standards. The Carside Server fosters a culture aligned with the TSFR Roadmap, including Our Core Purpose, Vision, Mission and Core Values.

Responsibilities

• Greets guests and interacts with every guest to create a friendly upbeat work environment
• Familiarize guests with the menu and make appropriate suggestions when requested
• Take guests orders either in person or via phone and input them correctly in the POS
• Delivers food and beverages to guests either in their vehicle or in the dining room
• Pre‑bus table, re‑stock and re‑set working area and sweep to keep it clean and comfortable
• Collect payment from customers in a timely manner using the QR code or POS
• Completes daily cleaning work tasks and maintains a clean and safe working environment
• Anticipate guests' needs in order to facilitate an enjoyable experience
• Check to‑go orders for accuracy and proper packaging and labels

Qualifications / Skills

• Excellent customer service skills and the ability to exceed guests’ expectations
• Ability to work efficiently in a fast‑paced environment while multi‑tasking
• Good attitude toward teamwork
• Strong work ethic, with a willingness to take initiative
• Ability to communicate with guests verbally in person or over the phone
• Flexibility to work a variable schedule, including evenings and weekends
• Ability to be mobile for a minimum of 4 hours, bend, stoop and lift up to 20 pounds
• Be of legal age to serve alcohol

Requirements

Language Skills: Ability to read and interpret documents such as contracts, operating and maintenance instructions and procedure manuals. Ability to