Carry Out

About the Role

The Carside Server delivers food and beverages to guests, ensuring a courteous and timely experience while adhering to Applebee’s service standards. This role supports a positive work environment aligned with TSFR’s core values and service expectations.

Responsibilities

• Greet guests and create a friendly, upbeat atmosphere.
• Familiarize guests with the menu and provide recommendations when requested.
• Take orders in person or via phone and input them accurately into the POS system.
• Deliver food and beverages to guests in their vehicles or the dining room.
• Pre-bus tables, restock, reset work areas, and maintain cleanliness.
• Collect payments promptly using QR codes or POS.
• Complete daily cleaning tasks to ensure a safe working environment.
• Anticipate guest needs to enhance their experience.
• Verify accuracy and proper packaging of all carside to-go orders.

Requirements

• Excellent customer service skills with a focus on exceeding guest expectations.
• Ability to work efficiently in a fast-paced, multitasking environment.
• Strong teamwork attitude and willingness to take initiative.
• Effective verbal communication with guests in person or over the phone.
• Flexibility to work variable schedules, including evenings and weekends.
• Mobility for a minimum of 4 hours, with the ability to bend, stoop, and lift up to 20 pounds.
• Legal age to serve alcohol.

Skills

• Ability to read, interpret, and follow operational documents (e.g., contracts, manuals).
• Proficiency in writing routine reports and correspondence.
• Strong verbal communication for interacting with customers and team members.
• Problem-solving skills for practical, non-standardized situations.
• Ability to interpret instructions in written, oral, or diagram form.

Physical and Mental Demands

• Frequent sitting, talking, hearing, walking, and use of hands for handling objects.
• Occasional lifting or moving of objects up to 30 pounds.
• Close vision and ability to adjust focus.
• Ability to work in a team environment and adapt to a fast-paced setting.
• Flexibility to accept change and communicate effectively in writing and verbally.

Work Environment

Work is primarily conducted in a restaurant setting. Occasional travel to other locations may be required, either alone or with a co-worker.