Carrier Sales Representative - Greenwood, IN
Kelley Logistics · Greenwood, IN · 1 mo ago
Business DevelopmentFull-time
About the role
Stable and growing organization. Professional, positive and people-centered work environment.
Responsibilities
- Develop and maintain a profitable customer base.
- Identify, source, qualify, and engage service providers for all Truckload Brokerage solutions.
- Negotiate rates and secure contracts with service providers, continually evaluating and monitoring service performance.
- Provide T/L rate quotes to customers, working directly with customers on quotes and negotiate pricing for services.
- Monitor email and electronic load boards.
- Receive and process shipments according to customer needs, shipment entry, and tracking and follow up.
- Manage daily load activities through discussion with customers and carriers to ensure excellent customer service.
- Contact assigned existing and potential customers on a determined schedule to develop customer and carrier relations to increase business.
- Generate business through cold calls, qualified leads from existing customers and Kelley account representatives.
- Develop, maintain and grow customer relationships to create a diverse book of business.
- Source, qualify and set up new carriers from start to finish, providing timely distribution of information to teams by uploading into the TMS.
- Secure contractual agreements with new service providers prior to load execution.
- Accountable for service provider’s performance and pricing accuracy; research provider performance problems and provide feedback that facilitates resolution.
- Assist Accounts Receivable department with any delinquent accounts.
- Verify and establish customer’s credit.
Requirements
- 2-3 years brokerage/logistics experience.
- Experience with 3PL (Preferred).
- Strong working knowledge of Transportation Management Systems and other technology related to the brokerage industry.
Skills
- Strong oral and written communication skills.
- Ability to work in a fast-paced environment and prioritize tasks.
- Self-motivated and ability to work effectively in a team environment.
- Strong Customer Service skills.
Benefits
- Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
- Paid holidays (8).
- Paid vacation and personal days.
Pay
Competitive weekly pay.