Carrier Sales Representative 1

About the role

The Carrier Sales Representative I within the BSL (Building Supply Logistics) organization at SRS Heritage Group plays a vital role in strengthening and expanding carrier partnerships to deliver cost-effective, reliable transportation solutions. This position supports the coordination of freight operations from dispatch through delivery, ensuring efficiency, accuracy, and adherence to all safety and compliance standards. This role requires strong negotiation, relationship management, and analytical skills to balance service quality with cost control. The Carrier Sales Representative I demonstrates sound decision-making, problem-solving, and ethical conduct while actively contributing to business growth through carrier engagement, promotional initiatives, and consistent delivery of exceptional customer service.

Responsibilities

• Develop and cultivate fruitful relationships with carriers to foster a valuable partnership.
• Proactively identify potential new carriers and establish lasting, professional relationships to expand the company's logistic network.
• Use exceptional negotiation skills to secure cost-effective, high-quality transportation solutions for clients.
• Monitor all load transportation from dispatch to delivery ensuring timely and safe delivery.
• Collaborate and communicate effectively with Account Managers to ensure seamless cargo movements and coordinate problem-solving activities.
• Uphold the company's ethical standards, instilling honesty, integrity, and trustworthiness in every transaction and interaction.
• Tactfully leverage company events, promotions, and other resources to enhance customer relationships and business opportunities.
• Continuously improve professional competencies, striving for advancement to a higher tier position within the company.

Requirements

The minimum education requirement for the position of Carrier Sales Representative I at Builders Supply Logistics is a Bachelor's degree. This credential is preferably in Business, Logistics, or a related field. In addition, possessing a base-level understanding of transportation and logistics, along with proficiency in Microsoft Office Suite, especially Excel, is essential. The minimum years of work experience required is 0-2 years. Candidates with less experience who exhibit exceptional interpersonal communication skills, problem-solving abilities, and a clear understanding of transportation logistics may be considered.

Qualifications

• Education: Bachelor’s degree in Business, Logistics, Supply Chain Management, or a related field preferred. Equivalent professional experience in transportation, brokerage, or logistics operations may be considered in lieu of a degree.
• Industry Knowledge: Foundational understanding of the transportation and logistics industry, including carrier operations, market dynamics, and supply chain processes.
• Problem-Solving & Decision-Making: Demonstrated ability to analyze challenges, make informed decisions, and implement effective solutions within a fast-paced, results-driven environment.
• Drive & Motivation: Ambitious and goal-oriented with a proven record of success in competitive or performance-based roles, exhibiting persistence and resilience under pressure.
• Ethical Standards: Strong commitment to honesty, integrity, and professionalism, consistently upholding company values and ethical practices in all business interactions.
• Negotiation & Relationship Management: Proven ability to negotiate effectively, influence outcomes, and build productive relationships with carriers, partners, and internal stakeholders.
• Technical Proficiency: Proficient in Microsoft Office Suite, particularly Excel. Experience with transportation management systems (TMS) or other logistics-related software is highly desirable.

Preferred Qualifications

• Industry Experience: Previous experience in a sales environment, preferably within the freight brokerage or logistics industry, demonstrating familiarity with market rates, commodity trends, carrier pricing, and capacity management.
• Carrier Relationship Development: Proven success in building and maintaining strong carrier relationships, leveraging exceptional negotiation skills and strategic approaches to drive company growth.
• Technical Proficiency: Advanced experience with logistical software such as Transportation Management Systems (TMS) and Customer Relationship Management (CRM) tools, as well as data analysis platforms to enhance operational performance and decision-making.
• Communication Skills: Excellent written and verbal communication abilities, capable of articulating complex logistics strategies clearly and fostering strong relationships with carriers, partners, and internal teams.
• Adaptability: Demonstrated ability to thrive in a fast-paced, dynamic environment while maintaining professionalism, composure, and accuracy under pressure.
• Multitasking & Time Management: Strong organizational and time-management skills, with the proven ability to handle multiple high-priority assignments simultaneously and meet strict deadlines.
• Supply Chain Knowledge: Advanced understanding of supply chain management principles and logistics concepts, with the ability to develop efficient and cost-effective transportation solutions.
• Leadership & Mentorship: Proven leadership skills with the ability to train, coach, and mentor others, contributing to team development and overall performance improvement.
• Business Acumen: Strong understanding of market dynamics, industry regulations, and emerging trends, demonstrating a commitment to continuous professional growth and strategic thinking.

Benefits

The Carrier Sales Representative I at SRS Heritage Group within Builders Supply Logistics (BSL) does not require routine travel; however, occasional travel may be necessary to attend company events and promotions designed to enhance customer relationships.

Pay

The pay for the Carrier Sales Representative I position at SRS Heritage Group is competitive and commensurate with experience and qualifications.

Schedule

The schedule for the Carrier Sales Representative I position at SRS Heritage Group is flexible and tailored to meet the needs of the role and the candidate.