Carrier Sales Manager: Vehicle

Day-to-Day Responsibilities

• KPI reports are sent at the beginning and end of each day ensuring reps are starting and ending their day with clean metrics.
• Pivoting throughout the day as needed.
• Provide proper visibility and strategy to loads that are at or exceeding SLA.
• Proactively set up game plans around business we have contracts with, or Spot buy opportunities we know are coming.
• Ensuring the open board is properly consolidated for the most efficient routes and loads.
• Collaboration with the Customer Ops Team on hot shipments making these visible and communicated to the team.
• Approval of loads that exceed max pays.
• Metrics and performance reviews with carrier sales reps.
• Development of carriers and usage of profiles.
• EOD reports with daily goals and follow up with performance.
• Providing goals around carrier reps performance monthly, and quarterly.
• Managing and setting goals for weekend performance.
• Quarterly sessions around, how to sell, seasonal rates, carrier quality, max pays, TIH, network visibility, empty miles, equipment type, subhaulers, network synergies, backhauls, load factors, etc.
• Able to write and present a PIP plan for anyone underperforming.
• Quarterly 1 on 1 meetings with performance reviews.
• Develop strategies with Central Dispatch, eliminating the need to post all our business.
• Create and manage a Driver level detail, carrier suspension notes and Carrier DNU list with notes.
• Grow the usage and number of carriers using Marketplace.
• Manage all the tools within BI and train all reps to be fluent as well.
• Hold the reps accountable with the carrier ops reps fulfilling their daily responsibilities with no outstanding issues by EOD.
• Manage the team reps PTO, Concerns, Misc items.
• Grow the usage and number of carriers using Marketplace.

Preferred Qualifications

• Bachelor’s Degree
• 1+ Years Industry Experience
• 1+ Years Operation Experience
• Analytical, Problem Solving, and Organizational Abilities

Compensation and Benefits

• Competitive Base Salary
• BCBS (medical), Delta Dental & VSP (vision)
• Life insurance, short & long-term disability – paid by RPM
• Maternity & Paternity Leave
• 401(k) with generous employer match
• Unlimited PTO

Equal Opportunity Employer

RPM does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need.