Carrier Development Representative

About the role

As a Carrier Development Representative, you will be responsible for identifying, sourcing, and developing strong business relationships with service providers to achieve maximum profitability and customer satisfaction, while upholding Redwood’s standard of operational excellence.

Responsibilities

• Expand knowledge of transportation industry within carrier sales and Redwood operations
• Build and maintain new and current strategic carrier profiles through research and networking and aligning Redwood truckload sales opportunities
• Actively engage carrier partners primarily by phone, targeting 80+ dials per day
• Build understanding of macro-market conditions and how it has an impact on truckload rates and capacity
• Negotiate freight rates to motor carriers to maximize profitability on a daily, weekly, monthly, quarterly basis
• Cook up available customer freight with available motor carrier equipment, while utilizing Redwood's internal postings
• Provide service and support to motor carriers to build the business relationship
• Execute to Redwood’s level of exceptional customer service and resolve issues timely when needed
• Track and monitor shipments to proactively address any issues or delays during transit
• Verify all freight charges, confirm receipt of Bill of Lading, and resolve all payables discrepancies prior to final payment to motor carrier
• Research, contact, and develop new carrier relationships to leverage a portfolio of carrier networks to introduce new capacity to customer sales opportunities

Requirements

Excellent communication, networking, negotiation and problem-solving skills
Results-driven
Thrives in a fast-paced environment
Flexible; ability to change focus quickly to meet the demands of market conditions and/or company needs
Sales, foodservice industry, or similar experience a plus

Qualifications

High school diploma or equivalent
Experience in sales or a related field preferred

Skills

Strong communication and interpersonal skills
Ability to manage multiple tasks and priorities effectively
Proficiency in Microsoft Office Suite
Basic knowledge of transportation industry and logistics

Benefits

A vibrant office in the heart of Bucktown off Elston Ave, just a short walk from the Metra/Clybourn station.
Access to experts and resources for your Learning & Development journey
Opportunity for internal mobility
Employee referral bonus program
Employee Resource Groups (ERGs)
Annual fundraising and volunteer events to give back to communities
Paid time off, floating holidays, time off to volunteer and rollover
Paid parental leave
Medical, dental, vision and 401k plans (with match)

Pay

Compensation Range: $50,000 - $100,000
Established, long-standing commission structure with high upside
Success in this role grows with experience, and Redwood has one of the best commission models for carrier sales in the industry.

Schedule

This is a full-time position with a hybrid schedule following completion of our training program. Team members work onsite Monday through Friday during the initial training pod period. After successfully graduating from training, the schedule transitions to four days in the office and one remote workday each week. Standard hours are 7:00 AM – 4:00 PM or 8:00 AM – 5:00 PM with a one-hour break. Additional flexibility may be available based on team coverage needs.