Carrier Development Representative
About the role
The role is reporting to the Director of Training and located in Chicago, IL. Redwood Logistics is a leading provider in the freight tech industry, recognized by Gartner for its innovative supply chain solutions.
Responsibilities
- Identify, source, and develop strong business relationships with service providers to achieve maximum profitability and customer satisfaction
- Expand knowledge of the transportation industry within carrier sales and Redwood operations
- Build and maintain new and current strategic carrier profiles through research and networking
- Align Redwood truckload sales opportunities
- Engage carrier partners primarily by phone, targeting 80+ dials per day
- Understand macro-market conditions and their impact on truckload rates and capacity
- Negotiate freight rates to motor carriers to maximize profitability on a daily, weekly, monthly, and quarterly basis
- Coordinate available customer freight with available motor carrier equipment, using Redwood's internal postings
- Provide service and support to motor carriers to build the business relationship
- Execute Redwood's level of exceptional customer service and resolve issues promptly when needed
- Track and monitor shipments to proactively address any issues or delays during transit
- Verify all freight charges, confirm receipt of Bill of Lading, and resolve all payables discrepancies prior to final payment to motor carriers
- Research, contact, and develop new carrier relationships to leverage a portfolio of carrier networks
Requirements
- Excellent communication, networking, negotiation, and problem-solving skills
- Results-driven
- Thrives in a fast-paced environment
- Flexible; able to change focus quickly to meet the demands of market conditions and/or company needs
- Sales, foodservice industry, or similar experience a plus
Qualifications
- Results-driven
- Thrives in a fast-paced environment
- Flexible; able to change focus quickly to meet the demands of market conditions and/or company needs
- Sales, foodservice industry, or similar experience a plus
Skills
- Excellent communication, networking, negotiation, and problem-solving skills
- Results-driven
- Thrives in a fast-paced environment
- Flexible; able to change focus quickly to meet the demands of market conditions and/or company needs
- Sales, foodservice industry, or similar experience a plus
Benefits
- A vibrant office in the heart of Bucktown off Elston Ave, just a short walk from the Metra/Clybourn station
- Access to experts and resources for your Learning & Development journey
- Opportunity for internal mobility
- Employee referral bonus program
- Employee Resource Groups (ERGs)
- Annual fundraising and volunteer events to give back to communities
- Paid time off, floating holidays, time off to volunteer and rollover
- Paid parental leave
- Medical, dental, vision and 401k plans (with match)
- Flexible spending account, mass transit and dependent care plans available
- Health savings account, with a annual company contribution for plan participants
- Short-term and long-term disability; life insurance policies subsidized by company
- Additional benefits including pet insurance, accident care, access to legal advice and more
Pay
This is a full-time position with a hybrid schedule following completion of our training program. The estimated pay range reflects an anticipated range for this position. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, the geographical location in which the applicant lives and/or which they will be performing the job, and the budgeted funds for this role.
Schedule
This is a full-time position with a hybrid schedule following completion of our training program. Team members work onsite Monday through Friday during the initial training pod period. After successfully graduating from training, the schedule transitions to four days in the office and one remote workday each week. Standard hours are 7:00 AM – 4:00 PM or 8:00 AM – 5:00 PM with a one-hour break. Additional flexibility may be available based on team coverage needs.