Carrier Compliance Manager

Location: Kansas City, Missouri | Type: Direct Hire | Work Model: Hybrid | Hours: 40 hours per week

About the Role

Join a leading national third-party logistics (3PL) provider as a Carrier Compliance Manager, where you'll lead the team responsible for qualifying, onboarding, monitoring, and maintaining a safe, reliable carrier network. This role plays a critical part in protecting freight, preventing fraud, and ensuring carrier partners meet all regulatory, insurance, and operational requirements before moving customer shipments.

Responsibilities

• Lead, coach, and develop the carrier compliance team, setting clear goals and service levels
• Own the carrier vetting and onboarding process from first contact through approval
• Manage and optimize carrier vetting platforms such as Highway, including rule sets, alerts, and integrations with the transportation management system (TMS)
• Verify carrier authority, insurance, safety ratings, and identity through the FMCSA, Highway, and other data sources
• Monitor the active carrier network for changes in authority, insurance, safety scores, or ownership and act quickly on red flags
• Verify carrier banking and remit-to changes to prevent payment fraud
• Manage carrier suspensions and deactivations when compliance or fraud concerns arise
• Investigate fraudulent activity such as stolen loads, cargo theft, double brokering, and identity theft
• Partner with law enforcement, private investigators, insurance providers, and internal teams to recover freight and build cases
• Write, maintain, and enforce carrier qualification policies and procedures
• Track and report compliance metrics such as onboarding volume, approval times, rejection reasons, and fraud attempts prevented
• Serve as the subject matter expert for carrier compliance questions across operations, carrier sales, and internal stakeholder groups
• Stay current on FMCSA rule changes, industry fraud trends, and best practices, updating processes accordingly
• Develop the long-term strategy for the compliance function, including staffing, process improvements, technology, and scalability initiatives
• Participate in special projects and perform other duties as assigned

Requirements

• High school diploma or equivalent required; Bachelor's degree in Logistics, Supply Chain, Business, or a related field preferred
• 3+ years of experience in logistics, freight brokerage, transportation, or a related industry
• Experience leading a team or owning a compliance-related process from end to end
• 2+ years of people leadership experience preferred
• Strong understanding of carrier compliance, fraud prevention, FMCSA regulations, and carrier onboarding best practices
• Experience with carrier monitoring and vetting platforms such as Highway preferred

Pay

$90,000 - $110,000

Schedule

Hybrid work model, 40 hours per week

Benefits

• Medical, dental, and vision coverage options
• Spending accounts
• Life insurance
• Voluntary plans
• 401(k) plan participation

About the Company

This is an opportunity to join a well-established, financially stable national logistics organization with a strong reputation in the transportation industry. The company offers a collaborative culture, long employee tenure, continued growth opportunities, and a commitment to operational excellence. System One, and its subsidiaries including Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America, helping clients get work done more efficiently and economically without compromising quality.