Carrier Account Manager

About the role

Join our dynamic team of logistics professionals dedicated to providing exceptional service and solutions to shippers and carriers. We are seeking individuals who are passionate about logistics and eager to contribute to our success.

Responsibilities

• Manage shipment tracking and provide timely updates to customers.
• Handle customer inquiries and resolve issues efficiently.
• Ensure accurate and timely processing of customer requests.
• Collaborate with internal teams to ensure seamless operations.

Requirements

• Bachelor's degree in Logistics, Supply Chain Management, or related field.
• At least 2 years of relevant experience in logistics or customer service.
• Strong communication and problem-solving skills.
• Proficiency in Microsoft Office Suite.

Qualifications

• Experience with logistics software systems is a plus.
• Ability to work flexible hours including evenings and weekends.
• Passion for customer satisfaction and service excellence.

Skills

• Excellent organizational and time management skills.
• Ability to handle multiple tasks simultaneously.
• Strong attention to detail.
• Effective written and verbal communication skills.

Benefits

• Comprehensive health insurance coverage.
• Flexible work schedule.
• Professional development opportunities.
• Employee discounts on services provided by the company.

Pay

$Competitive salary based on experience.

Schedule

Variable schedule to accommodate business needs.