CarelonRx Account Manager ll (Northeast)

About the role

This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace.

Responsibilities

• Cultivates/builds relationships with broker/consultant/client key decision makers through quality service.
• Influences and collaborates with internal partners to deliver best-in-class service including resolving operational issues, root cause analysis, and driving recovery efforts that directly influence account retention and growth.
• Executes client-specific operational deliverables including benefit set up, reporting, and project support as needed.
• Implements/manages contractual obligations including standard performance/operational guarantees and rebate strategies.
• Leverages data to track account performance and identify trends/opportunities for input/recommendations on client growth and retention strategies.
• Supports implementation for new/existing clients and contract renewals.
• Trains/mentors lower-level Account Management staff.

Requirements

• Requires a BA/BS and a minimum of 2 years of related experience in account management, sales, or managing business/client relationships; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences

• PBM, client-facing experience strongly preferred.
• Experience in Pharmacy Operations strongly preferred.
• Proficiency using Excel (Pivot Tables, V-Lookups, etc) and Tableau strongly preferred.

Benefits

For candidates working in person or virtually in the below locations, the salary range for this specific position is $85,468 to $133,776. Locations: New Jersey; New York.

Pay

The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level.

Schedule

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

Company Information

• We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement).
• We provide medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources.
• We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation.
• We follow all relevant federal, state and local laws.
• We are an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.