Caregiver Manager

About the role

We are hiring a Caregiver Manager to join our branch in Pendleton, OR. The Caregiver Manager will supervise and lead a team of caregivers by training, developing, and supporting them to thrive in their roles and provide quality care for our clients.

Responsibilities

• Collaborate with Talent Acquisition to discuss client needs and market insights.
• Engage new caregivers and prepare them for their first day prior to orientation.
• Clarify orientation requirements and coordinate with Talent Acquisition on new hire essentials.
• Conduct weekly orientation sessions for incoming caregivers.
• Partner with Staffing to provide insights on client and caregiver requirements.
• Facilitate client introductions by accompanying caregivers on their initial shift.
• Deliver ongoing training, including individualized sessions, skills labs, and soft skills development.
• Ensure compliance by working with Compliance to uphold regulations and address caregiver needs.
• Serve as the primary contact point for caregiver inquiries and concerns.
• Conduct performance evaluations and offer regular feedback to support caregiver development.
• Assist HR in facilitating progressive discipline as necessary.
• Maintain accurate records of caregiver communications and requests.
• Participate in company meetings and training sessions.
• Adhere to all company and regulatory policies and guidelines.
• Perform other duties as assigned.

Requirements

• At least 1 year of experience in healthcare or senior care management.
• Proficient in Microsoft Office Suite.
• Strong time management and decision-making abilities.
• Exceptional leadership and communication skills.
• Commitment to enhancing the quality of life for caregivers and clients.
• Fluent in English (spoken and written).
• 2-3 professional references.
• Valid driver’s license and auto insurance.

Preferred Qualifications

• Experience with a Point of Care software.
• Experience working with older adults or individuals with disabilities in a caregiving or healthcare setting.

Pay

$45,000 - $50,000 per year.

Benefits

• Medical, Dental, Vision, and Prescription Insurance options.
• 3 weeks of Paid Time Off.
• 401k retirement plan.
• 11 Paid Holidays.
• Health Savings Account.
• Employee Assistance Program.
• Leadership Development Program and career growth opportunities.
• Comprehensive in-person training in Seattle, with fully covered travel expenses (airfare, hotel, meals, and stipend).