Career Specialist II

About the Role

The Adams County Workforce and Business Center (WBC) is seeking a candidate who will work closely with various WBC service delivery teams to identify and match job seekers with opportunities that result in milestone achievements and measurable outcomes for long-term success. The purpose of the WBC is to serve as the source of security to passionately serve our community in successfully becoming the best version of themselves.

Responsibilities

• Meet individually with job seekers to determine skill level, industry experience, and education/training needs.
• Conduct assessments of employment barriers to provide career guidance and supportive services to community resources for job seekers.
• Refer job seekers to job openings; provide follow-up on job seekers referred to job openings; assist with resume preparation and interview skills.
• Develop and progress individualized career plans to assist job seekers with personal and career growth.
• Input and access information from automated computer systems; record and maintain activity statistics and job seeker records; review reports and reply to audits to assure compliance with files for applicable WBC programs/grants.
• Participate in the development and/or facilitation of job search workshops.
• Attend community outreach events to match job seekers with WBC opportunities.
• Communicate clearly and concisely both verbally and in writing.
• Ensure confidentiality of all program files and records, maintaining compliance with Federal, State, and county regulations, guidance, policies, and procedures.
• Complete assignments in various databases.
• Manage multiple assignments simultaneously and meet deadlines with strong organizational skills.
• Work flexible hours at any Adams County locations as required to meet business needs (locations in Westminster, Brighton, and North Aurora areas).
• Perform other duties and responsibilities as required.

Requirements

• Demonstrated ability with PCs, MS Office, Internet skills, keyboarding skills, and ability to operate office equipment.
• Effective interpersonal and communication skills with job seekers, co-workers, and other team members at all levels.
• Proper phone and email etiquette.
• Ability to use critical thinking methods to prioritize, make analytical decisions, and problem solve.
• Ability to follow instructions to complete clear and concise reports.
• Ability to interact with diverse cultures, populations, and individuals with multiple barriers.
• Ability to effectively interpret and communicate WBC and County directives and procedures; ability to follow oral and written instructions, procedures, policies, and regulations.
• Establish, maintain, and foster positive and harmonious relationships with those contacted in the course of work.

Qualifications

• Two years of related experience in workforce development, case management, training, vocational rehabilitation, mentoring, advising, or a related field.
• Experience in public speaking to communicate within individual or group settings is highly desirable.
• Bilingual in English and Spanish is preferred but not required.
• Experience with Connecting Colorado and CBMS is highly desirable; proficient in Microsoft Office (MS Word, MS Excel, MS PowerPoint).
• Experience working with businesses, employers, community partners, low-income, unemployed, under-employed, and/or diverse populations is preferred.

Education and Training

• Bachelor's degree from an accredited college or university with major coursework in Human Services, Career Counseling, Educational/Guidance Counseling, or a related field.
• Demonstrated two years of experience related to the essential duties, knowledge, skills, and abilities may be substituted for the degree.

License and Certificate

• Must possess, or have the ability to obtain, a valid Colorado driver's license.

Background Check

Must pass a criminal background check.