Career Services Coach

About the role

The Career Services Coach provides ongoing career development and employability coaching to active students, graduates, and/or alumni through classroom presentations, workshops, one-on-one coaching sessions, and professional assessments. This role works with the Director of Career Services, Business Solutions Consultants, other directors, and Career Services staff to continually assess students' progress throughout the program.

Key responsibilities

• Conduct outbound connect activity to ensure ongoing communication between graduates and team
• Provide guidance to students and graduates while maintaining high professional standards
• Coordinate and conduct scheduled resume preparation, interview techniques, job search/research, and other professional development sessions
• Collect graduate employment qualifications and criteria to determine the employment assistance path required for successful placement
• Provide availability and opportunities to conduct one-on-one coaching sessions with students and graduates
• Assist in proactive job search efforts by providing job leads, resources, and online application assistance to generate employment opportunities
• Conduct community and employer outreach to identify viable employment opportunities for students and graduates within their chosen field
• Support the team's efforts in completing Employment Verification documents and accurate data entry
• Maintain organization of student records and processes necessary to ensure compliance with regulatory and accreditation agencies
• Document in CampusVue all correspondence between the department and student/graduate
• Maintain strictest confidentiality with school information
• Participate and plan ongoing student engagement activities
• Assist with Externship responsibilities when required
• Participate in various school events as required
• Master proficiency with MS Office
• Other duties as assigned by management

Requirements

• Associate's degree in Business, Human Resources, Communication, or a related field from an academic institution accredited by a regional or national accrediting agency recognized by the Department of Education, or comparable related work experience
• 1 year work experience in recruiting, staffing, human resources, counseling, or business
• Work experience in developing community connections
• Proficiency working with Microsoft Office, including Excel, Word, and Outlook
• Excellent organizational, interpersonal, and communication skills
• Strong commitment to customer service and public presentation skills
• Demonstrated ability to collaborate with internal and external customers and teammates

Preferred qualifications

• Bachelor's degree in Human Resources, Business, Communications, or a related field from an academic institution accredited by a regional or national accrediting agency recognized by the Department of Education
• 1 year experience in career/employability training
• 1 year experience in staffing or career placement
• 1 year of call center experience
• 1 year of interviewing experience