Career Readiness Coordinator

General Description

The Career Readiness Coordinator provides individualized workforce development services to adult job seekers, supporting career exploration, job readiness, and employment placement. The role delivers assessments, career coaching, and referrals while collaborating with internal teams and community partners to connect clients to opportunities.

This is a performance-based position responsible for managing an active caseload, maintaining accurate documentation, and meeting monthly program and placement benchmarks.

Key Responsibilities

• Manage an active caseload, coordinate schedules for assessments, trainings, and advisement, and meet or exceed monthly performance KPIs and placement targets in a results-driven environment.
• Maintain accurate case notes, enter data into case management systems, and generate reports to track participation, outcomes, and performance metrics.
• Conduct client intake and comprehensive assessments to identify employment, education, training, and supportive service needs.
• Develop and manage individualized career and action plans through one-on-one coaching, mentorship, and ongoing progress monitoring.
• Review resumes, assess job readiness and eligibility, and facilitate job readiness, career development, and youth-focused workshops.
• Refer clients to vocational training, supportive services, and recruitment events; collaborate with Account Managers and Community Partners to support job placement.
• Collaborate closely with the Training team to align Career Services programming with curriculum, skill development milestones, and training outcomes.
• Reinforce the connection between financial stability and employment success by encouraging participant engagement with the Financial Empowerment Team.
• Align pre-employment coaching with post-employment supports related to workplace expectations, career advancement, and long-term success.

Minimum Qualifications

• A High School Diploma or GED required; college coursework or degree in a related field preferred, or equivalent relevant experience.
• Minimum of 2-3 years of experience in workforce development, social services, case management, human resources, education, counseling, or a related field.
• Experience working with diverse populations, including individuals facing employment or socioeconomic barriers.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook, and PowerPoint) and ability to accurately enter data, track outcomes, and generate reports.
• Bilingual in Spanish, Kreyol, Russian or Mandarin preferred.
• Strong coaching, communication, and interpersonal skills, with the ability to motivate clients toward employment and education goals.
• Ability to manage an active caseload, maintain accurate documentation, and enter data into case management or database systems.
• Ability to work effectively in a fast-paced, team-based environment and collaborate with internal staff and external partners.

About Us

Grant Associates is a national workforce development company that is passionate about raising the economic security for the people, businesses, and communities we serve. Since opening our doors in 1997, we have operated programs in cities large and small, partnering with communities to build the human side of economic development. As one of the largest workforce development organizations in North America, we have provided workforce development services to more than 50,000 companies and helped more than 1.2 million people achieve their career goals. Grant Associates is a wholly-owned subsidiary of Advanced Personnel Management (APM) Group, a leading international provider of Human Services with offices in ten countries.

Grant Associates is an Equal Opportunity Employer.