Career Advisor - Choices/SNAP

About the role

Career Team is a leading workforce development organization that blends cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country.

Responsibilities

• Provide Choices/SNAP case management services to eligible participants
• Complete intake and eligibility determination for the given workforce program
• Assess jobseekers’ employment and training needs and abilities through interviewing, testing, and other methods
• Enter data into Work In Texas and/or TIERS and any participant information system as required, and any other database as required by the One-Stop system
• Guide jobseekers through the preparation of individual employment plans (IEP) based on their specific occupational goals
• Counsel clients on available job opportunities, training programs, and other services
• Refer individuals to appropriate services, training programs, or job opportunities and follow-up on those activities
• Conduct orientation sessions, workshops, job clubs, and other group presentations for clients
• Follow all policies, procedures, and regulations related to eligibility documentation; ensure that case files have originals and/or copies of eligibility documentation
• Maintain accurate individual case files for each registered customer assuring that each file contains all required eligibility documents and meets compliance requirements
• Provide referral and tracking of eligible customers into contracted programs provided on-site at the One-Stop centers and/or located in the community in accordance with established contracts
• Meet and/or exceed program benchmarks
• Participate in all staff-related events as required, including but not limited to training, staff meetings, and individual supervision
• Complete all required reports
• Approach each day and task with a “ZAG” mindset

Requirements

• Bachelor’s degree in a related field and 1-2 years of work experience or a satisfactory equivalent of education and experience
• Strong communication skills and knowledge about community resources
• Possess strong analytical and problem-solving skills, with the ability to make well-thought-out decisions
• Able to work with and relate to participants and be culturally sensitive
• Must be computer literate and have MS Applications (Word, Excel, and Outlook) skills at minimum, and the ability to learn specialized databases and software systems
• Able to work in a variety of settings with a culturally diverse customer base with the ability to be culturally sensitive
• Able to serve as a role model to customers and motivate them towards achieving goals
• Able to meet and/or exceed set goals and objectives
• Excellent interpersonal, time management, customer service, organizational skills, and communication skills, both oral and written, required
• A Valid Driver’s License

Qualifications

• Bilingual or Multilingual
• Strong multitasking abilities and proactive approach to tasks
• Training in Trauma Informed Care, evidence-based practice, and/or whole family services

Skills

• Strong communication skills and knowledge about community resources
• Strong analytical and problem-solving skills, with the ability to make well-thought-out decisions
• Able to work with and relate to participants and be culturally sensitive
• Computer literacy and proficiency in MS Applications (Word, Excel, and Outlook)
• Able to work in a variety of settings with a culturally diverse customer base with the ability to be culturally sensitive
• Able to serve as a role model to customers and motivate them towards achieving goals
• Strong interpersonal, time management, customer service, organizational skills, and communication skills, both oral and written, required
• A Valid Driver’s License

Benefits

Not specified

Pay

$45,000 - $55,000 based on experience

Schedule

Onsite

Application Instructions

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