Career Advisor - Choices/SNAP

About the role

Career Team is a leading workforce development organization focused on transforming lives through cutting-edge technology and compassionate services. We provide career counseling, intensive case management, and follow-up services for eligible participants in the Choices and SNAP programs.

Responsibilities

• Provide Choices/SNAP case management services to eligible participants
• Complete intake and eligibility determination for the given workforce program
• Assess jobseekers’ employment and training needs and abilities through interviewing, testing, and other methods
• Enter data into Work In Texas and/or TIERS and any participant information system as required
• Guide jobseekers through the preparation of individual employment plans (IEP) based on their specific occupational goals
• Counsel clients on available job opportunities, training programs, and other services
• Refer individuals to appropriate services, training programs, or job opportunities and follow-up on those activities
• Conduct orientation sessions, workshops, job clubs, and other group presentations for clients
• Follow all policies, procedures, and regulations related to eligibility documentation; ensure that case files have originals and/or copies of eligibility documentation
• Maintain accurate individual case files for each registered customer assuring that each file contains all required eligibility documents and meets compliance requirements
• Provide referral and tracking of eligible customers into contracted programs provided on-site at the One-Stop centers and/or located in the community in accordance with established contracts
• Meet and/or exceed program benchmarks
• Participate in all staff-related events as required, including but not limited to training, staff meetings, and individual supervision
• Complete all required reports
• Approach each day and task with a “ZAG” mindset
• Other duties and projects as needed

Requirements

• Bachelor’s degree in a related field and 1-2 years of work experience or a satisfactory equivalent of education and experience
• Strong communication skills and knowledge about community resources
• Possess strong analytical and problem-solving skills, with the ability to make well-thought-out decisions
• Able to work with and relate to participants and be culturally sensitive
• Must be computer literate and have MS Applications (Word, Excel, and Outlook) skills at minimum, and the ability to learn specialized databases and software systems
• Able to work in a variety of settings with a culturally diverse customer base with the ability to be culturally sensitive
• Able to serve as a role model to customers and motivate them towards achieving goals
• Able to meet and/or exceed set goals and objectives
• Excellent interpersonal, time management, customer service, organizational skills, and communication skills, both oral and written, required
• A Valid Driver’s License

Qualifications

• Bilingual or Multilingual
• Strong multitasking abilities and proactive approach to tasks
• Training in Trauma Informed Care, evidence-based practice, and/or whole family services

Skills

• Strong communication skills
• Knowledge about community resources
• Strong analytical and problem-solving skills
• Cultural sensitivity
• Computer literacy and proficiency in MS Applications
• Ability to work with a diverse customer base
• Ability to serve as a role model and motivate customers
• Proactive approach to tasks
• Training in Trauma Informed Care, evidence-based practice, and/or whole family services

Benefits

Not specified

Schedule

Not specified

Pay

$45,000 - $55,000 based on experience

Employment Type

Full-Time, Non-Exempt Employee

Job Site

Onsite

Travel

15% travel within the region

About Career Team

Founded in 1996, Career Team, LLC is a private workforce development organization. The organization has received numerous honors, including being named by Inc. Magazine as one of America's 500 fastest growing privately held companies and receiving the US Chamber of Commerce Blue Chip Enterprise Award for innovation. Career Team is committed to closing the nation's opportunity divide with additional government-funded workforce sites and building staff capacity of workforce funding sources and industry providers.

Equal Opportunity Employer

Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Background Check Requirements

Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification).

California Consumer Privacy Act ("CCPA")

The Company collects Personal Information for various purposes, including recruiting and evaluating job applicants and candidates for employment, conducting background checks, managing employment relationships, and exercising or defending legal rights. The Company collects Personal Information from applicants and employees, including identifying information, demographic data, contact information, dependent's or other individual's information, national identifiers, educational and professional background, employment details, financial information, health and safety information, information Systems (IS) information, biometric information, and geolocation data. The Company uses or discloses Personal Information to comply with applicable laws and regulations, manage employment relationships, conduct background checks, and exercise or defend legal rights.