Care Team Manager - Group Home

About the role

Beacon is a successful and national private-equity backed behavioral health company providing residential-based services and supports to children and adults with Intellectual and Developmental Disabilities, Severe Mental Illness, Autism, and high-acuity behaviors. All activities related to this position must be delivered in compliance with the company’s policies and procedures, accreditation standards, state and federal licensing requirements, HCBS guidelines and the contractual requirements of Community Mental Health Agencies and other regulatory bodies.

Responsibilities

• Always be compliant with all company and regulatory policies and procedures.
• Operate assigned home(s) in a manner that will ensure company goals including meeting or exceeding our home budgets and clinical effectiveness set by the company and/or our customers.
• Supports and supervises assigned Direct Support Professionals (DSPs), ensuring each has the training and skills to successfully provide high-quality care.
• Maintains assigned home(s) and ensures good working order of all related systems, facilities, and furnishings.
• Assigns repairs and maintenance duties to staff when possible. Contacts the Beacon maintenance department or direct supervisor to address facility maintenance issues.
• Assists direct supervisor with contracting for approved services, and directly evaluates the performance of contractors providing needed services.
• Manages the on-call responsibilities. Reports on-call hours to direct supervisor as needed.
• Reviews or sends direct supervisor important topics for monthly home meetings. Prepares the meeting room and schedules staff for meetings.
• Aids in managing census, including Leaves of Absence (LOAs) for assigned homes to ensure budgeted revenue targets are successfully met or exceeded.
• Works collaboratively with direct supervisor, referrals, and regional team to effectively manage census, including Leaves of Absence (LOAs) for assigned homes to ensure budgeted revenue targets are successfully met or exceeded.
• Collaborates with Beacon leadership and various functional areas to improve the quality of operations, compliance, residential care, and employee performance.
• Communicates daily with direct supervisor.
• Ensures compliance with employee training and certifications to meet licensing standards, recipient rights, and accrediting bodies.
• Communicates with state and local regulators openly and as a respected and reliable partner.
• Manage the home budget, petty cash fund and individual funds in accordance with company policies. Ensures all financial reporting (payroll, petty cash, individual funds, billing, etc.) is timely and accurate.
• Monitors and maintains employee scheduling and time worked to annual budget.
• Oversees all residential care related functions at assigned house or program. Works collaboratively with direct supervisor, HR, Training and Recruiting to complete candidate interviews, staff evaluations, separations, and training of new employees.
• Notifies employees that they are scheduled for a class, and the date, time, and location of class (Direct supervisor will schedule, monitor and track).
• Establishes goals and provides feedback to direct support professionals (DSPs) on annual performance reviews.
• Provides check-in discussions with direct reports on a monthly basis.
• Collaborate with direct supervisor and clinical team to ensure proper clinical actions are taken to maintain or improve Individuals' health, safety, and stability.
• Collaborates with direct supervisor and clinical team in overseeing the Individuals activities and programs and identifies ways to improve how these programs can enrich the Individuals social, emotional, mental, and physical needs as well as increase their home involvement and independent living skills.
• Communicates regularly with all internal and external clinical, medical, and regulatory agencies as required.
• Attends and ensures DSPs attend Individuals functions as scheduled and maintain regular Individual interaction in accordance with their person-centered plans.
• Ensures DSPs regularly assist Individuals in skill building and community activities.
• Works with direct supervisor in the review of each Individuals status and ability to perform under the terms and conditions of our respective contracts.
• Apply trauma informed care: recognizing the presence of trauma symptoms and acknowledging the role trauma may play in an individual's life including service staff.
• Promote trauma informed care at all levels of the organization and help create a culture that is sensitive and responsive to the feelings of our individuals to help our staff overcome and avoid responding negatively to stigmas they will never truly understand.
• Oversee all administrative, clerical record-keeping, clinical record-keeping, medication administration, transportation, and coordination of care duties at assigned home site(s) (Daily).
• Completes/conducts Fire and Emergency drills as required.
• Submits accurate daily entries in the electronic health records (EHR).
• Routinely monitor physician-directed meal plans, kitchen sanitation, meal quality, the quality and appearance of service and staff, cleanliness of space, and Individual satisfaction.
• Ensures tasks on the daily reminder list are completed timely and informs direct supervisor of any deficiencies.
• Ensures work injuries are reported within 24 hours.
• Conducts random home and vehicle inspections and correct any violations of company policy as soon as possible.
• Conducts random Individual(s) audit reviews and communicates findings to your direct supervisor, and clinical and operations’ leadership.
• Maintains confidential (HIPAA (Health Insurance Portability & Accountability Act) compliant), Individual Served, prospective Individual, and employee of Beacon.
• Maintains and sustains a safe community environment and workplace.
• Cooperates with Beacon Specialized Living, the Department of Human Services (DHS) staff or any other regulatory body during any inspection, investigation or inquiry.
• Follow Beacon’s policies, procedures, and manuals.

Qualifications

A minimum of 2 years of co-occurring support experience, or a combination of education and experience, is preferred. Must have a valid NJ Driver’s License and a good driving record. Must have a valid NJ First Aid/CPR certification. Must have a valid NJ State Criminal Background Check. Must have a valid NJ Child Abuse History Clearance. Must have a valid NJ State Sex Offender Registry Check. Must have a valid NJ State Child Protective Services (CPS) Check. Must have a valid NJ State Child Welfare Agency (CWLA) Check. Must have a valid NJ State Department of Children and Families (DCF) Check. Must have a valid NJ State Department of Health (DOH) Check. Must have a valid NJ State Department of Human Services (DHS) Check. Must have a valid NJ State Department of Labor and Industry (DLI) Check. Must have a valid NJ State Department of Transportation (DOT) Check. Must have a valid NJ State Department of Health (DOH) Check. Must have a valid NJ State Department of Health (DOH) Check. 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