Care Team Manager

About the Role

As a Care Team Manager (RN) at Suncoast Hospice, you will be an integral component of the leadership team. Since 1977, Suncoast Hospice has served neighbors across Pinellas and Hillsborough counties with compassionate end-of-life care. As part of Empath Health, we help those living with advanced illness find comfort, dignity, and meaning while supporting their families and caregivers with guidance and care every step of the way.

Responsibilities

• Promote and model the organization’s vision, mission, and values, making decisions and implementing strategies aligned with business goals, industry trends, and external forces.
• Develop and execute goals and strategic plans for your area of responsibility and the broader organization to achieve exceptional results.
• Lead and manage a diverse clinical and non-clinical staff (nurses, home health aides, etc.), attracting, developing, and retaining a high-performing team. This includes assessing performance, coaching, counseling, and completing formal evaluations.
• Oversee staff and make sound decisions with patient/client care in mind, developing and implementing best practices to enhance the patient/client experience.
• Seek and respond to feedback from internal/external customers to improve overall service and patient care, managing service recovery efforts thoroughly and timely.
• Develop and execute an audit process to ensure regulatory and accreditation requirements are met.
• Analyze financial metrics and implement strategies to guide business decisions in order to meet or exceed goals.

Requirements

• Bachelor’s degree (B.A.) from a four-year college or university; Master’s degree preferred; or equivalent combination of education and experience.
• Two years of hospice experience with at least two years of supervisory management experience preferred.
• Seven to ten total years' experience as an RN preferred.
• Valid Florida State Driver’s License (required only if driving is chosen as the mode of transportation when reassigned to another facility; alternative transportation options are available at the colleague’s own expense, except for mileage reimbursement when traveling between facilities on company time).

Certifications

• Valid CPR certification from the American Red Cross or American Heart Association.
• Current certifications as applicable to your professional discipline.

Benefits

• Competitive pay recognizing your skills and contributions.
• Comprehensive benefits and wellness programs, including medical, dental, vision, and life insurance.
• Retirement plan with company match.
• Wellness programs to support your mind and body.
• Industry-leading PTO: 5+ weeks to rest, recharge, and live your full life.
• Career growth opportunities, including CEU support and tuition reimbursement.
• Join a mission-driven team dedicated to kindness, compassion, and full life care for all.

About Empath Health

Empath Health is a not-for-profit healthcare organization providing full life care through a connected network of services across Florida, including hospice, home health, grief care, geriatric primary care, elder care (PACE), HIV and sexual health (EPIC), and dementia support. Full Life Care means caring for the whole person—body, mind, and spirit—with empathy and dignity. Our care goes beyond medicine to help people feel seen, supported, and valued at every stage of life. At Empath Health, you’ll find purpose, partnership, and possibility in a culture where compassion drives excellence and every team member helps make life’s journey more meaningful.