Care Navigator - Social Work

Summary The Care Navigator provides behavioral health services, including access to same-day or next-day services. The Care Navigator acts as a liaison to connect clients and families with the appropriate services. Services may include outpatient therapy, recovery support services, and school-based services. FULL-TIME 40-HR SCHEDULE: Monday 10am-8pm, Tuesday 8am-430pm, Wednesday 8:30am-430p, Friday 12pm-8pm, Saturday 9am-5pm $1 per hour Language Differential! (eligible languages include: Cape Verdean Creole, Haitian Creole, Portuguese, Spanish or ASL) Child and Family Services recognizes the power in Diversity and believes that Equity is a Human Right. Child & Family Services carefully considers a wide range of factors when determining compensation including, but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may include a bonus or other incentives. Therefore, final offer amounts may vary from the amount stated. Job Responsibilities & Essential Functions Facilitate walk-in process with clientsComplete pre-screening assessment with clientIdentify client needs and determine service options with clientUse collaborative documentationSchedule client intake and follow up appointments as appropriateMake clinic referral and wait list phone callsMake internal and external referrals as appropriateSupport transitions of careEngage in care coordination across health and behavioral health services Facilitate wellness and recovery of the whole person, including outreach and engagement, and after-care planningUse evidence-based interventions, including motivational interviewing skillsDevelop person-centered service plans as appropriateProvide clients and families with advocacy, coaching, training, support, and psychoeducationProvide crisis intervention strategiesFacilitate warm hand offs with Crisis Services as appropriateBuild and maintain professional relationships and connections with community resources and partnersAssist and support all functions of Open Access model as appropriateParticipate in all supervision and training activities as required by CFS, funding sources, and accreditation authoritiesMaintain record-keeping as required by CFS, funding sources, and accreditation authoritiesProvide clients with consistent, high-quality care through an array of evidence-based, culturally competent, person and family-centered treatment Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.