Care Navigator - Social Work

Job Responsibilities & Essential Functions

• Facilitate walk-in process with clients
• Complete pre-screening assessment with client
• Identify client needs and determine service options with client
• Use collaborative documentation
• Schedule client intake and follow up appointments as appropriate
• Make clinic referral and wait list phone calls
• Make internal and external referrals as appropriate
• Support transitions of care
• Engage in care coordination across health and behavioral health services
• Facilitate wellness and recovery of the whole person, including outreach and engagement, and after-care planning
• Develop person-centered service plans as appropriate
• Provide clients and families with advocacy, coaching, training, support, and psychoeducation
• Provide crisis intervention strategies
• Facilitate warm hand offs with Crisis Services as appropriate
• Build and maintain professional relationships and connections with community resources and partners
• Assist and support all functions of Open Access model as appropriate
• Participate in all supervision and training activities as required by CFS, funding sources, and accreditation authorities
• Maintain record-keeping as required by CFS, funding sources, and accreditation authorities
• Provide clients with consistent, high-quality care through an array of evidence-based, culturally competent, person and family-centered treatment

Qualifications

Full-time Schedule: Mon- 8a-5p, Tues-8a-3:30p, Wed- 11:30-8p, Thurs- 8a-4:30p, Fri-8a-5:00p

Child and Family Services recognizes the power in Diversity and believes that Equity is a Human Right.

Language Differential! (eligible languages include: Cape Verdean Creole, Haitian Creole, Portuguese, Spanish or ASL)

Compensation includes, but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity and other factors that are job related and consistent with business need.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.