Care Navigator - HUP
Description
Penn Medicine is dedicated to its mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical, and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
About the Role
The Care Navigator reports to the ID Program Manager. The Navigator is responsible for ensuring that patients identified through hospital testing for Infectious Diseases are linked and engaged in quality medical services that result in treatment appropriate for their diagnosis. The Care Navigator will work directly with patients, providers, and key stakeholders across the health system and in the community to achieve this goal.
Responsibilities
- Conduct an accurate patient-centered, cultural, sex, and gender-sensitive risk assessment with clients and thoroughly explain the importance of engagement in care and achieving cure for infectious diseases.
- Provide emotional support, counseling, and advocacy for patients throughout the process of treatment for infectious diseases.
- Facilitate and ensure that all patients receive the standard of care associated with infectious diseases, regardless of the location of their treatment.
- Assist patients, families, other caregivers, and facilities in coordinating the treatment of infectious diseases for patients.
- Maintain relationships with facilities who partner with Infectious Diseases.
- Work on a multi-disciplinary team of physicians, nurses, pharmacists, social workers, and other members of the healthcare system.
- Maintain documentation in the Electronic Medical Record as well as spreadsheets used to coordinate care of patients and track outcomes.
- Aid in benefits counseling including assessing for state coverage, patient assistance programs, copay assistance, and navigating insurance barriers.
Requirements
Certification in HIV prevention counseling
Bachelor's Degree Social Work, Public Health or related field (Required)
Master's Degree Social Work, Public Health or related field (Preferred)
Qualifications
2+ years of experience (Required)
Master's Degree Social Work, Public Health or related field (Preferred)
Skills
N/A
Benefits
N/A
Pay
N/A
Schedule
M-F 8-4