Care Navigator Assistant, NU Co-op

Essential Duties & Responsibilities

• Complete SDOH screening for assigned patients
• Connect food insecure patients to food resources in the community such as food pantries and provide information and assist with applying to SNAP (food stamps) as appropriate
• Connect pediatric patients to clothing resources
• Support Cradles to Crayons clothing packet assembly
• Support monthly bills workshop
• Support processing discount program applications for patients who attend bills workshop
• Sustain weekly food distribution at CRWC
• Aid in unloading, bag assembly and food distribution
• Aid in winter coat distribution and car seat distribution
• Assist in updating NH community resource handouts
• Provide outreach calls and appointment scheduling to support population health efforts
• Assist at Self-Monitoring Blood Pressure clinic
• Participate in training to further understanding of both community resources and the intersections of social justice and community health work

Miscellaneous

• Maintain excellent punctuality and attendance
• Promote a sense of “team work” through demonstration of self-direction and self-motivation
• Solve problems independently or knows when to seek consultation
• Displays outstanding customer service skills when interacting with all NeighborHealth customers according to the ACE model
• Adheres to all NeighborHealth and departmental policies and procedures
• Participate in required departmental activities and meetings
• Perform other related duties

Education & Experience

• Enrolled at Northeastern University and eligible for Coop program

Skills & Abilities

• Ability to understand and speak Spanish

Rate

$18/hr

EEO & Accommodation Statement

NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic.

FTC Statement

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

E-Verify Program Participation Statement

NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.