Care Manager, Vietnamese-Speaking

Key Responsibilities

• Monitor and interpret patient vitals, assessments, and alerts within Welby Health’s platform
• Provide timely, evidence-based guidance and escalate clinically significant findings
• Document patient interactions accurately and completely in accordance with internal protocols and regulatory standards
• Develop, implement, and adjust individualized care plans that address both clinical and social needs
• Collaborate with physicians, specialists, and community resources to close gaps in care
• Serve as a liaison between patients and providers to improve engagement and adherence
• Deliver patient education and coaching via telephone and secure messaging
• Empower patients to manage chronic conditions and build sustainable health habits
• Identify barriers to care and address them through practical, patient-centered solutions

Required Qualifications

• Active and valid registered nurse (RN) license in the state of California
• Approximately two (2) to five (5) years of direct patient care experience in medical-surgical or home care
• Verbal and written proficiency in Vietnamese
• Bachelor’s degree in nursing or a closely related healthcare field
• Exceptional written and verbal communication skills
• Ability to work independently in a remote, technology-enabled environment
• Strong organizational skills with attention to detail and follow-through

About Us

Welcome to Welby Health, a San Diego-based healthcare organization dedicated to transforming the management of complex conditions. Our mission is to enhance patient outcomes by integrating efficient care coordination, data-driven insights, and improved communication throughout the care continuum. By leveraging a technology-enabled, clinically grounded service model, we collaborate with physicians and health systems to deliver scalable solutions that elevate the quality of care, boost practice efficiency, and empower patients to lead healthier lives.

Equal Employer Opportunity

Welby Health, Inc. is committed to fostering an inclusive workplace where all individuals are treated with dignity and respect. We celebrate diversity and are proud to be an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, or disability. We provide reasonable accommodations for applicants and employees in alignment with their needs related to disability, mental health, or religious practices.