Care Manager of Behavioral Health
About the role
A Behavioral Health Care Manager provides care management for specified CCBHC patients, Health Center patients, and community members in need of care management at Sun River Health. These patients may be referred by providers/clinical team; enrolled as a Behavioral Health CCBHC Program, be included in care management as part of a grant, insurance program or disease specific program. Links patients to preventive and primary health care services including care for: acute, chronic and communicable diseases; dental services; prenatal care and family planning; WIC and other nutrition services; pediatric care and immunizations; and behavioral health or substance abuse programs as needed. This includes assistance with community resources, social services, and referrals. This position will be responsible for proper and timely documentation within eCW and any designated care management software, as well as communication with internal and external referral sources to capture services provided.
Responsibilities
- Completes outreach and subsequent intake activities using required forms and documents as required.
- Documents as directed in eCW and designated program software.
- Consults with multidisciplinary team on client’s care plan/needs/goals. This may include participation in case conferencing.
- Refers patients to needed services as directed by provider to support care plan/treatment goals; including medical/behavioral health.
- Follows up with Hospitals/ER upon notification of admission or discharge and coordinates with health care team to facilitate communication of the event and transition of care services, to include, but not limited to medication reconciliation with the health care team as per policy.
- Assists patient in developing plans and community supports to overcome obstacles that would prevent them from receiving needed services/referrals.
- Provides basic instruction/health education to clarify provider instructions, procedures and referral needs.
- Conducts field visits to coordinate the care of patients.
- Participates in Behavioral Health CCBHC events to support services provided to patient populations and community members.
Requirements
- Associate degree required or bachelor’s degree preferred in Social Work, Counseling, Psychology, or related field as recognized by the US Department of Education.
- At least 2 years’ experience in the social services field is preferred.
- Bilingual English/Spanish preferred, but not required.
Qualifications
- Must be flexible to some work in the field.
- This is an onsite position.
Skills
- Strong interpersonal and communication skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite.
- Knowledge of electronic health record systems.
Benefits
- Medical, Dental and Vision Insurance.
- Life and Disability Coverage.
- Retail Savings Plan.
- Commuter and Transit Benefits.
- Employee Assistance Program (EAP).
- Employee Discount Program.
- Provider Incentive Compensation Program.
Pay
$23-$25/hr
Schedule
Full time