Care Manager (Northampton, MA)

About the role

The Care Manager will play a crucial role in providing oversight and support for shared living homes, working closely with individuals receiving services, their families, caregivers, and service partners to enhance personalized services and relationships.

Responsibilities

• Conduct the intake and assessments process, recruitment, and caregiver screening for new referrals and as required thereafter.
• Recruit, hire, train, schedule, and support Direct Care staff as needed.
• Provide supervision, training, and evaluation of caregivers.
• Develop and/or maintain detailed Individualized Plans of Care & assessments per service type.
• Conduct on-site visits with each member and caregiver per determined need, and more often as needed.
• Attend a variety of meetings, fully prepared beforehand, as required.
• Monitor the health status/general needs of all members and caregivers to ensure proper care delivery, making referrals as needed.
• Notify the team of any changes in health status and collaborate with the member’s physician and other pertinent parties.
• Work within your team to ensure effective communication and collaboration with agency employees, caregivers, families, guardians, people supported, and funding sources.
• Complete progress notes at each visit, along with other requirements per service type, and distribute and file accordingly.
• Plan for and implement appropriate discharges or transitions of care.
• Serve as a Human Rights Officer per specific services.
• Participate in meaningful committees across the agency.
• Provide ongoing educational information and training to all members and caregivers on health and aging, including member-specific and seasonal health conditions.
• Multi-Role Functionality: Ability to function as an Adult Family Care - Care Manager, Community Support Specialist (CSS), DDS Care Manager, as needed.
• Participate in the on-call system.
• Work weekends as required during the course of the year.

Qualifications

• Bachelor's Degree required.
• Social Work License, and two years of experience working with elderly or disabled adults preferred.
• Recent experience with elders, those who have been diagnosed with ID/D, ABI, or who have chronic conditions affecting their ability to live safely in the community.
• Knowledge of AFC and DDS regulations and guidelines.
• Strong organizational and interpersonal skills.
• Ability to work collaboratively with a multidisciplinary team.
• Attention to detail and organizational skills.
• Valid driver's license with an excellent RMV record (subject to RMV background check).

Benefits

• Sign-On Bonus $2,000
• 401(k) with Employer Match
• Health, Dental, & Vision Insurance
• Disability and Life Insurance
• Flexible Spending Account, Health Savings Account, and Dependent Care Account Options
• Paid Time Off
• 13 Paid Holidays
• Annual increase with Profit Sharing
• Hybrid Office/Work from Home Model
• Mileage reimbursement
• Flexibility

Pay

Commensurate with experience.

Schedule

Monday-Friday 40 hours/week