Care Manager I (Team 341)

Job Summary

Provide comprehensive care management services to children and youth with SED and their families or to adults with SPMI. Develop relationships with consumers and assist them in overcoming challenges to live healthy, successful lives in the community. Collaborate with interdisciplinary team and community partners to provide innovative solutions to help consumers achieve their goals.

Responsibilities

• Provide quality consumer care
• Engage with consumers monthly to assess needs, develop and address care plan goals, and coordinate care
• Complete visits with consumers in the community (home, school, court, etc) to evaluate needs and connect with individuals where they are
• Address mental health, physical health, social determinants of health, gaps in care, and ED/IP utilization
• Provide side-by-side approach to consumers in evaluating and addressing barriers to engagement in treatment
• Aid in referral and linkage to community resources and advocate for consumers whenever necessary
• Collaborate with consumers' support system and identify/increase supports when needed
• Follow training handouts and policies to ensure consumer care is delivered with utmost quality
• Ensure timely and comprehensive documentation as informed by agency policies and procedures
• Maintain productivity standards as indicated in the policies and procedures
• Collaborate with team members and interdepartmentally
• Participate in daily team meetings, coming prepared and ready to connect with team members to share insight, offer innovative solutions, and develop action plans
• Follow up with plans developed in meetings
• Participate in monthly supervision, coming prepared to discuss caseload, engage in professional development discussions, and receive feedback
• Develop and maintain collaborative relationships across departments
• Develop and maintain collaborative relationships with community partners
• Demonstrate consistently Integrated Care Core Values of connection, innovation, compassion, and integrity

About You

• Team Oriented
• Recovery Focused
• Interpersonal Skills
• Initiative and Follow Through
• Engagement
• Time Management and Organization
• THL Measures Effectively Addressed
• Mets Program Productivity Standards
• Timely Documentation
• Flexible
• Solution Focused
• Professional

Benefits

• Medical Insurance/Prescription Drug Coverage
• Health Savings Account
• Dental Insurance
• Vision Insurance
• Basic Life and AD&D Insurance
• Short- & Long-Term Disability
• Supplemental Life Insurance
• Cancer Insurance
• Accident Insurance
• Critical Illness Insurance
• 403b - Retirement Plan
• Calm App for medication and mental health
• Gym membership discounts
• Pet Insurance

Qualifications

• Bachelor’s Degree in a health-related field of counseling, psychology, social work, or other behavioral health field required
• Candidates with a bachelor’s degree in criminal justice must have fifteen college level semester hours of coursework in behavioral health
• Valid Tennessee Driver’s License
• Acceptable Motor Vehicle Report (MVR)
• Acceptable Criminal Background Investigation
• Personal Automobile Insurance