Care Manager (Brockton, MA)

About the role

The Care Manager will play a crucial role in providing oversight and support for shared living homes, working closely with individuals receiving services, their families, caregivers, and service partners to develop truly personalized services and relationships.

Responsibilities

• Conduct the member intake and assessments process, including recruitment and caregiver screening for new referrals and as required thereafter.
• Recruit, hire, train, schedule, and support Direct Care staff as needed.
• Provide supervision, training, and evaluation of caregivers.
• Develop and/or maintain detailed Individualized Plans of Care & assessments per service type.
• Conduct on-site visits with each member and caregiver per determined need, and more often as needed.
• Attend a variety of meetings, fully prepared beforehand, as required.
• Monitor the health status/general needs of all members and caregivers to ensure proper care delivery, making referrals as needed.
• Work within your team to notify any changes in health status of any members to the member’s physician, your Director, team members, and other pertinent parties.
• Document and progress notes at each visit, along with other requirements per service type, and distribute and file accordingly.
• Plan for and implement appropriate discharges or transitions of care.
• Serve as a Human Rights Officer per specific services.
• Participate in meaningful committees across the agency.
• Provide ongoing educational information and training to all members and caregivers on health and aging, including member-specific and seasonal health conditions.
• Multi-Role Functionality: Ability to function as an Adult Family Care Community Support Specialist (CSS), as needed.
• Participate in the on-call system.
• Work weekends as required during the course of the year.

Qualifications

• A high school diploma or equivalent and three years of relevant experience.
• Knowledge of DDS regulations and guidelines preferred.
• Experience with elders, those who have been diagnosed with ID/D, ABI, or who have chronic conditions affecting their ability to live safely in their community.
• Strong organizational and interpersonal skills.
• Ability to work collaboratively with a multidisciplinary team.
• Attention to detail and organizational skills.
• Valid driver's license with an excellent RMV record (subject to RMV background check).

Benefits

• Sign-On Bonus $2,000
• 401(k) with Employer Match
• Health, Dental, & Vision Insurance
• Disability and Life Insurance
• Flexible Spending Account, Health Savings Account, and Dependent Care Account Options
• Paid Time Off
• 13 Paid Holidays
• Annual increase with Profit Sharing
• Hybrid Office/Work from Home Model
• Mileage reimbursement
• Flexibility

Pay

Competitive compensation.

Schedule

Full-time Exempt, Monday-Friday 40 hours/week.