Care Manager - Blackwood NJ (CV2700-221) - Operations Division

Care Manager - Blackwood, NJ Maintain safety. Support stability. Help clients move forward. Volunteers of America Delaware Valley is seeking a dependable, client-focused Care Manager to support daily facility operations and client needs. Reporting to the Program Manager, this role is part of the treatment team and helps ensure a safe, structured, and supportive environment through client accountability, facility oversight, documentation, medication monitoring, and day-to-day support. This position is ideal for someone with experience working with individuals experiencing homelessness, substance use issues, and mental health challenges who can combine professionalism, empathy, and strong follow-through. What You’ll Do Support ongoing facility safety and securityComplete hourly rounds, document facility conditions, and conduct head countsConduct shift-change communication so incoming staff are aware of census, medication counts, keys, and other important informationReview and verify facility census at the beginning and end of each shift and relay census information as requiredMonitor client sign-in/sign-out procedures and initiate emergency follow-up when clients are late or absent without authorizationConduct orientation for new clients, including rules, intake procedures, fire safety, and emergency proceduresCoordinate meal distribution and help resolve meal-related concernsInventory client personal property upon entry and termination from the programMonitor client medications and document activity in the Medication LogSchedule and document medical appointments and notify clients of appointment detailsEnsure client chores are completed and documented and that cleaning supplies are availableConduct facility inspections, contraband searches, and random client/property searches in accordance with policyEnsure visitors sign in and out and document the purpose of their visitLog phone calls and respond to inquiries appropriatelyConduct monthly fire drills and regular fire/safety checksMonitor safety and emergency equipment and submit maintenance work orders as neededMaintain accurate daily logs regarding clients, facility conditions, and significant eventsTransport and/or escort clients as directedDocument disciplinary or special incidents and submit required paperwork within established timeframesMaintain required files and complete core curriculum training obligationsMaintain confidentiality and comply with operational policies and proceduresComplete other duties as assigned What You Need High school diploma or equivalent requiredMinimum 2 years of work experience in a relevant fieldDirect experience working with homeless populationsExperience working with individuals with substance use and mental health issuesEffective written and verbal communication skillsAbility to interact professionally and appropriately with clientsValid driver’s license and ability to meet agency driving standardsAbility to handle Protected Health Information and comply with HIPAA Privacy and Security RulesBilingual abilities are a plus Why This Role Matters Care Managers help create the structure and stability clients need while receiving services. In this role, your daily oversight, documentation, and client support help maintain a safe environment and ensure individuals receive consistent, respectful care as they work toward greater stability. EEO of "Individuals with Disabilities" and "Veteran Status"/AA Click Here to Apply