Care Manager 1 - Non Clinical -Chatham County

About the role

We're hiring a Care Manager 1 - Non-Clinical across all 100 NC Counties. Must reside in NC or within 40 miles of the NC border.

Responsibilities

• Provide integrated whole-person Care Management under the new program Care Management model, including coordination across physical health, behavioral health, I/DD, LTSS, pharmacy, and unmet health-related needs.
• Complete member assessments considering the total individual, inclusive of medical, biopsychosocial, behavioral, spiritual, and cultural needs to enrolled population, throughout the continuum of care.
• Work with members and caregivers to identify and address behavioral, social, cultural, and environmental strengths and barriers as it relates to his/her diagnosis, treatment, and access to care.
• Provide education to member/family about clinical diagnosis, medications, available resources, prevention, and risk factors to achieve optimal self-management.
• Maintain appropriate documentation in the Care Management documentation platform, in accordance with organizational policies and procedures.
• Facilitate referrals for members/families to appropriate community-based services and agencies.
• Engage and maintain collaborative relationships with community provider agencies that promote quality care and cost-effective health care utilization.
• Respond to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.

Qualifications

• Requires a Bachelor's Degree in a field related to health, psychology, sociology, social work, nursing, or another relevant human services area or licensure as an RN.
• Two years of experience working directly with individuals served by the child welfare system is preferred.
• CCM certification preferred.
• Maintain a valid driver’s license with current auto liability insurance.
• Knowledge of government, private sector, and community resources.
• Knowledge of Case Management principles.
• Knowledge of, and compliance with, federal and state regulations applicable to the position.
• Strong organizational and time management skills.
• Skills in establishing rapport with members and caregivers and applying techniques of assessing comprehensive health care needs.
• Critical thinking skills, effective clinical judgment, independent decision-making, and problem-solving abilities.
• Sensitivity to diversity of cultures, language barriers, health literacy, and educational levels.