Care Management Supervisor (RN OR SW)

About the role

Supervises daily operations of discharge planning and social services in the inpatient, observation, and emergency department.

Serves as the primary point of contact for inpatient unit Care Management barriers and concerns.

Responsibilities

• Implements corporate Care Management strategies in collaboration with facility management.
• Participates in multidisciplinary rounds, ensuring active staff participation and effective discharge planning and barrier resolutions.
• Provides discharge planning and progression of care expertise to the interdisciplinary team.
• Leverages reports and dashboards to monitor the accuracy of care manager team's documentation and compliance with regulations.
• Facilitates care conferences for complex transitions and placements as needed.
• Participates in hospital and medical staff meetings to review patients with high dollar, extended length of stay, or difficult placement.
• Reports pertinent quality and risk issues to appropriate individuals, departments, and committees in a timely manner.
• Addresses patient, staff, physician, and department complaints and follows up with timely communications and escalations.
• Participates in hiring, onboarding, educating, evaluating, and mentoring staff.

Requirements

• Associate's of Nursing [Required]
• OR Bachelor's in a social work field [Required]
• 1+ experience in direct care management [Required]
• 2+ front line nursing experience [Required]
• OR 2+ social work experience [Required]

Qualifications

• Registered Nurse (RN) [Required]
• OR SW [Required]
• Accredited Case Manager (ACM) [Preferred]
• Certified Case Manager (CCM) [Preferred]

Pay

$62,716.34 - $125,657.16