Care Management Consultant

Key Responsibilities

• Consult with all necessary stakeholders to train and educate on the Integrated Care Management process to optimize patient care quality.
• Support the ICM team to facilitate safe and appropriate discharge practices, including referral placement to home and extended care facilities.
• Ensure documentation complies with CMS guidelines by delivering required information promptly.
• Assist in reducing hospital readmissions by securing post-discharge primary care physician appointments for patients.
• Monitor and support the outcomes of post-acute care vendors, including timely follow-up of patient concerns.
• Track and analyze quality data to ensure alignment with IU Health’s collaborative care standards.
• Collaborate with care teams, providers, and community resources to improve patient transitions and care continuity.
• Provide ongoing education and support to staff regarding care management best practices.

Qualifications & Requirements

• Bachelor’s Degree in a healthcare-related field or equivalent years of experience.
• 0-3 years of related experience in care management, case management, or healthcare coordination.
• Strong communication skills, with the ability to educate and collaborate effectively with diverse teams.
• Advanced working knowledge of Microsoft Excel, Word, and PowerPoint.
• Excellent organizational and project management skills.
• Strong Analytical Skills And Problem-solving Abilities.