Care Management Assistant

Promotions

• Promotes excellent customer services through interactions with patients, physicians, care managers, and the healthcare team.
• Collaborates with the Care Managers for patient care coordination needs.
• Captures and documents the delivery of regulatory letters to patients or their representatives in accordance with Federal and State regulations.
• Arranges patient transportation and follow up appointments as requested.
• Obtains insurance authorization for patient post-acute care needs as directed by the Care Manager.

Knowledge, Skills, and Abilities

• Intermediate to advanced computer skills required to include, but not limited to Microsoft Office, Word, Outlook, Power Point and Excel.
• Excellent interpersonal and communication skills are required.
• Medical terminology helpful.
• Good public relations/clerical and computer skills.

Education and Experience

• High School Grad or Equiv [Required]
• 1+ office experience [Preferred], preferably in a medical setting [Preferred], Previous data entry experience [Preferred]

Physical Requirements

View physical requirements

Pay

$17.52 - $28.04 per hour